Associate Director for Student Success

Dual reporting to the Dean's office within the College of Nursing and Health Professions (CONHP) and the Division of Enrollment Management and Marketing, this position is integral to the college and university's success. The Associate Director is tasked with providing strategic leadership and supervision for the undergraduate student services team, ensuring the welfare and academic success of the college's student body. The primary responsibilities encompass

• Lead the CONHP advising team
• Facilitate transfer pathways
• Oversee student retention efforts through implementing effective recruit-back initiatives and addressing high-risk student needs,
• Develop and assist with first-year experience initiatives
• Provide support for CONHP student organizations
• Foster a collaborative environment that enriches the student experience and promotes student success within the college's academic programs The Associate Director of Student Success plays a critical role in enhancing the academic and personal support services for the college's students.

This position requires strong leadership, strategic planning, and the ability to work collaboratively with various stakeholders to ensure student success and program effectiveness.

Special Note:

We are unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future. Provide leadership and guidance to the student success team, ensuring a well-trained team of representatives, overseeing functions such as advising/registering, student engagement, and first-year experience. Coordinate and host CONHP success initiatives, while mentoring and fostering the development of students and team members via a community of collaboration and support. Develop, maintain, and evaluate comprehensive annual plans for student success. Gather, analyze, and leverage data to evaluate the effectiveness of your student success, student services, and enrollment management strategies, providing data-driven recommendations for enhancements to meet enrollment and career readiness goals. Develop and implement support programs for CONHP students facing academic, personal, or financial challenges by identifying, creating, and securing resources and services. This includes providing access to academic support, counseling, tutoring, and other interventions, while collaborating with the University success team, departments, faculty, and staff to ensure seamless coordination of services and enhance students' academic and personal development. Collaborate with CONHP student organizations to plan and organize social events, workshops, and networking opportunities, ensuring alignment with the academic and career development needs of members and students. Address student needs and concerns, facilitating effective communication and advocating for student interests. Working with the University Student Success team, design and implement programs that ease the transition for first year engineering students, ensuring they have the necessary support and resources for a successful start. Collaborate closely with Dean's Office and Enrollment Management leadership to ensure alignment of departmental activities with institutional objectives, contributing to the overall success of the CONHP and Lamar University. Work directly with the Enrollment Management Marketing/Recruiting team on college wide initiatives, including those that seek to re-engage former students who wish to return to a CONHP program.

Minimum Qualifications:

Bachelor's degree from a regionally accredited college or university. 3 or more years of progressive higher education experience or related advising, student success, student services-related field Official transcripts are required at the time of employment.

Desired Qualifications:

3 or more years of supervisory and leadership skills

• Experience supervising full-time professional, administrative support, and student staff.

Prior professional experience in an enrollment management environment, demonstrating a familiarity with the details and demands of student success, student engagement, and support services Proficiency in academic advising and counseling, including the ability to offer guidance and support when necessary. Proficiency and experience in utilizing a range of technologies, which may encompass, but are not limited to, systems such as DegreeWorks, Banner, MyScholarships, various social media platforms, event design platforms, purchasing systems, event reservation platforms, Customer Relationship Management (CRM) systems/Slate, etc. Proficiency in advanced technical and computer skills to support administrative functions, including but not limited to the MS Office Suite, with a strong focus on PowerPoint, Excel, and database management. Familiarity with electronic calendar management and various videoconferencing applications like Outlook, Zoom, MS Teams, MS Office, Slate, etc.

Key Competencies:

Demonstrated strong leadership skills, including the ability to inspire, guide, and collaborate effectively with teams and individuals. Demonstrates project management expertise with exceptional attention to detail and the ability to effectively multitask, particularly in high-pressure situations. Proven ability to work effectively both as an independent contributor and as a collaborative team member. Proficient in delivering outstanding customer service with effective communication skills, both written and oral, when engaging with industry leaders, representatives, faculty, staff, and students. Committed to maintaining a high standard of customer service, ensuring professional and courteous interactions to meet the needs of clients and colleagues. Possesses excellent written and verbal communication skills, including strong editing and proofreading capabilities, and is adept at interacting with staff at all organizational levels. High-level discretion and a strong commitment to maintaining confidentiality in handling sensitive information. Displaying diplomacy, maintaining a professional appearance and demeanor, and consistently demonstrating excellent attendance.

Physical Requirements:

Lifting and Carrying:

The ability to lift and move reams/boxes of paper, tables, decorations, and other supplies, weighing up to 50lbs, as necessary for job tasks.

Event Setup and Teardown:

Must be capable of setting up and tearing down equipment and materials for events, which may involve bending, lifting, and carrying. Extended Periods on

Feet:

This position may require long hours spent standing during events. Candidates should be able to stand, walk, and perform job duties for extended periods.

Walking Campus:

Ability to walk around the campus, including participating in visits and camps, which may involve traversing various terrains and buildings.

Job Conditions:

8 am

• 5 pm Monday
• Friday, some early mornings, some evenings, some weekends. This is an on-campus, in-person position. This position may require participation and attendance in departmental, college, university
• wide events, including those related to recruitment, yield, and retention efforts.