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Student Services Representative
Job
MediaTech Institute
Farmers Branch, TX (In Person)
$41,600 Salary, Full-Time
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Job Description
Student Services Representative MediaTech Institute Farmers Branch, TX Job Details Full-time From $20 an hour 2 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Google Workspace Filing High school diploma or GED Organizational skills Associate's degree Full Job Description Student Services Representative MediaTech Institute - Dallas, TX Full-Time | On-Site About Us MediaTech Institute trains students in media, music, and entertainment. We're a fast-paced, creative campus looking for someone passionate about student success. If you thrive on helping people, staying organized, and managing details with care—this job is for you. Responsibilities Student Support & Communication Serve as the main contact for student questions by email, phone, and text Advise students on grades, attendance, and school-life balance Send orientation emails and student services resources Share reminders and motivational announcements weekly Attendance & Academic Records Track and finalize weekly attendance Monitor and follow up on 80% rule, LDA (Last Date of Attendance), and 10-Day Absence violations Monitor online attendance following the online rule violations Maintain accurate records in Google Classroom, FileMaker, and the cloud Enrollment & Academic Support Send and process transcripts, LOA, drop, appeal, and SAP forms Proctor exams and assist with scheduling Communicate with instructors about retakes, grades, and student issues Prepare diplomas, PTGs (Path to Graduation), and support graduation processes Events & Student Engagement Help coordinate job fairs, Student Appreciation events, and campus photos Attend Student Services, Admissions, and Campus Huddle meetings Administrative Duties Keep student records and admissions documents up to date Post announcements and reminders Track new enrollment assessment completions (ORA, SSE) Organize digital and physical files for audits Keep up with TWC folder and files for audits Qualifications High school diploma or GED required; associate's or bachelor's preferred Excellent communication, organization, and multitasking skills Comfortable with Google Workspace, cloud systems, and student info software Friendly, reliable, and passionate about helping others Prior experience in student services or education is a plus Why Work at MediaTech Be part of a tight-knit, mission-driven campus Work in a fun and creative environment with music and media students Your voice and contributions matter Opportunity to grow within education and student services