Student Employee-SHSU Online-Support Desk (Overnight)

Posting Information Requisition 202600106ST Title Student Employee-SHSU Online-Support Desk (Overnight) Employee Class Student Employee College Work Study Position No Department SHSU Online Division Division of Academic Affairs Hours per week 28 Hiring Rate $15/hour Preferred Student Classification Nature & Purpose of Position This job posting is for our overnight shift. Times you could be scheduled to work may vary anywhere from Midnight to 8:00am, Saturday through Friday. The Student Assistant position with the 24/7 Online Support Desk is a technical troubleshooting and customer service focused position. Student assistants provide basic technical support to faculty and students within Blackboard. Prior knowledge is not necessary, we will train you on how to use Blackboard and all related tools and systems. A qualified applicant would be someone that enjoys working with technology, has a passion for problem solving, and who brings a positive, team-focused energy to enhance the team's collaborative atmosphere. Other Requirements for the Position You must be currently enrolled as a student at Sam Houston State University taking at least 6 credit hours to be eligible for this position. Our offices are located off the main campus, so employees are responsible for their own transportation to and from work. Open Date 03/27/2026 Position Number Contact Information Contact Name & Title SHSU Online Staff Contact Phone (936) 294-2780 Contact Email supportdeskstaff@shsu.edu Contact Building & Room # Contact Fax Contact Instructions Summary EEO Statement EEO Statement Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215. Annual Security and Fire Safety Report