Student Records Assistant

COMPENSATION

&

BENEFITSExpected Pay Rate:

$16.00-$17.50 hourly (Pay is commensurate with experience and qualifications.)

Benefits & Perks:

RMU offers a comprehensive benefits and perks package, which includes:

Four weeks of paid holidays in addition to accrued paid time offComprehensive medical, dental, and vision coverageEmployermatched HSA and 401(k) with immediate vestingLife and disability insuranceTuition discounts, tuition reimbursement, and professional development fundingMental health counseling and wellness resourcesFinancial wellness coaching and retirement planning support

WORK ENVIRONMENT

& SCHEDULEThis is an on-campus, office-based role within the Registrars Office that will work 32 hours a week. Work is primarily sedentary, involving extended periods of sitting, computer use, and communication via phone and email. Standard business hours apply, with occasional support required for events such as commencement.

ABOUT THE

ROLEThe Student Records Assistant supports the daily operations of the Registrars Office by maintaining accurate student records, assisting with records processing, and providing frontline service to students, faculty, staff, and external stakeholders.

WHY THIS ROLE

MATTERSThis role ensures the accuracy, integrity, and timely processing of student academic records, which are critical for student success, institutional compliance, and effective university operations. The position directly impacts students academic progress, and access to essential services

WHAT YOU WILL

DOProvide customer service to students, alumni, faculty, and staff in person, by phone, and onlineProcess transcript requests, enrollment verifications, and other student record requests accurately and efficientlyMaintain and manage official student files in accordance with record retention policiesAssist with administration of the Student Information System (SIS) and related enrollment and registration processesMonitor and assist with student activity in learning management systemsSupport academic progress tracking and processes such as Incomplete and In Progress statusesAssist in graduation processing, including degree audits and commencement coordinationProvide administrative support such as managing shared inbox communications and assisting with classroom scheduling

WHAT WE ARE LOOKING FOR

(REQUIRED

QUALIFICATIONS

)EducationHigh school diploma or equivalentExperience & SkillsStrong computer skills including Microsoft Office (Word, Excel, Outlook)Excellent written and verbal communication skillsMeticulous attention to detail and organizational skillsAbility to handle confidential information with integrityAbility to work independently and manage multiple tasksProblem-solving and critical thinking abilities

PREFERRED QUALIFICATIONS

Experience working in a Registrars Office or higher education environmentFamiliarity with student information systems (SIS)Knowledge of FERPA regulations and student record complianceExperience with online or distance education environments

ABOUT ROCKY MOUNTAIN UNIVERSITY OF HEALTH

PROFESSIONSRocky Mountain University of Health Professions (RMU) is a graduatelevel institution dedicated to advancing healthcare education, research, and service. The university prepares healthcare professionals through evidencebased curricula, collaborative learning, and a commitment to ethical and inclusive practice.

RMU values innovation, service, and continuous improvement, supporting faculty and staff who contribute to a learning environment focused on student success and community impact.

EQUAL OPPORTUNITY & ACCOMMODATIONRMU

is an equal opportunity employer and is committed to creating an inclusive and accessible workplace. We provide reasonable accommodation to qualified individuals with disabilities and comply with all applicable federal, state, and local laws.

Employment with the university is atwill, unless otherwise provided by applicable state law.