Student Services Assistant

Student Services Assistant Diana and Joel Peterson School of Music Salt Lake City, UT Job Details Part-time $13 - $17 an hour 23 hours ago Qualifications High school diploma or GED Full Job Description Student Services Assistant About the Peterson School of Music The Diana & Joel Peterson School of Music is a nationally recognized nonprofit organization based in Salt Lake City, Utah, dedicated to making exceptional music education accessible to all. In addition to being a top-tier training institution whose graduates regularly attend premier collegiate programs, the School remains deeply committed to equity and access. Founded in 2009 by Eugene and Vera Watanabe (under the name Gifted Music School), the Peterson School of Music has grown into a leading institution through world-class faculty, comprehensive programming, and strong community support. Students consistently earn top honors in local and national competitions, and graduates matriculate to distinguished institutions such as The Juilliard School, Curtis Institute of Music, Stanford University, and universities across Utah. Through its three core programs—Academy, Conservatory, and GRIT—the School nurtures not only musical excellence but also character, discipline, and leadership. We believe music education extends far beyond performance, equipping students with the skills and confidence to thrive in all areas of life. Join Our Team - Position Summary Student Services Assistants are the first point of contact for students, faculty, and patrons when they enter the school and therefore play a critical role in maintaining an atmosphere that is both welcoming and professional. Primary responsibilities include greeting and directing, assisting students and faculty with scheduling and room availability, answering and directing incoming calls, supporting the Student Services Manager with attendance tracking and other administrative tasks, and ensuring the safety of our campus and community with a consistent watchful presence. This is a part-time staff position; compensation is commensurate with qualifications and experience.

Compensation Hourly Pay Range:

$13-$17 per hour

Expected Work Schedule Summer Schedule Monday:

9:00 AM-2:00

PM Tuesday:

4:00 PM-7:30

PM Wednesday:

4:00 PM-7:30

PM Thursday:

4:00 PM-7:30

PM Friday:

2:00 PM-7:30

PM Fall/Spring Schedule Tuesday:

5:00 PM-8:00

PM Wednesday:

5:00 PM-8:00

PM Thursday:

5:00 PM-8:00 PM Additional Information

• Employees may leave early when all scheduled classes and responsibilities have been completed.
• Occasional additional hours may be requested to accommodate special events, meetings, or program needs. Advance notice will be provided whenever possible.
• Actual hours may vary slightly based on enrollment and program scheduling.

PRIMARY RESPONSIBILITIES

• Customer Service ○ Greet students and visitors warmly upon arrival and, when appropriate, engage with parents and students about their experience at the Peterson School of Music. ○ Be prepared to answer questions in person and over the phone by staying up to date on school events and program offerings. ○ Assist with scheduling facilities and checking room availability.
• Safety and Security ○ Open and close the building. ○ Report facility, safety, or behavioral concerns promptly to the Student Services Manager or appropriate staff member. ○ Ensure community safety by monitoring who uses and enters our facilities. Visits from anyone other than students, faculty, staff, families, and guest artists should be approved.
• Attendance & Monitoring ○ Conduct facility rounds approximately every 30 minutes, not disturbing but viewing each class or lesson in progress.

This will ensure every lesson or class is observed for a few moments (outside of the classroom is fine). Notation should be made regarding this monitoring. ○ Make note of missed lessons or other irregularities in the provided schedule. ○ Share updates with the Student Services Manager through daily shift reports, direct updates in My Music Staff, and other communication methods as requested.

• Housekeeping ○ Arrive early to prepare the building for student and teacher use. ○ Assess and perform light housekeeping (tidying areas, replacing brochures, etc.) as needed. ○ Monitor the overall appearance of the lobby, hallways, and main desk.
• Administrative Duties ○ Attend all Student Services meetings and briefings as scheduled by the Student Services Manager.

○ Student Services meetings are typically held on the first Wednesday of each month from September through May. ○ Assist with various administrative tasks, such as updating bulletin boards, filing, data entry, mailings, etc. ○ Assist with recital, event, and registration support as assigned.

QUALIFICATIONS

• High school diploma, GED, or equivalent required.
• Excellent interpersonal and customer service skills, with the ability to interact professionally and positively with students, families, faculty, staff, and visitors.
• Strong organizational and administrative abilities, including proficiency with online scheduling platforms, email communication, data entry, and basic report preparation.
• Ability to maintain confidentiality and exercise sound judgment when handling student, family, and school information.
• Previous experience in customer service, administrative support, front-office operations, or an educational environment preferred.
• Ability to lift and move chairs, music stands, and other classroom furnishings as needed.
• Reliable, punctual, detail-oriented, and committed to maintaining a consistent work schedule.
• Demonstrated interest in music education, youth development, or arts administration preferred.
• Ability to work independently while contributing positively as part of a collaborative team.

HIRING PROCESS

Qualified candidates are invited to submit application materials to . Applications will be reviewed on a rolling basis until the position is filled.

Application materials should include:

• A resume or CV
• A cover letter outlining the candidate's interest in the position and relevant professional strengths
• Two professional references, including name, title, organization, relationship to the candidate, phone number, and email address Thank you for your interest in joining the Diana & Joel Peterson School of Music The Peterson School of Music provides equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local laws.

We are committed to fostering an inclusive and equitable workplace. Applicants requiring reasonable accommodations under the Americans with Disabilities Act (ADA) may contact .

Pay:

$13.00 - $17.00 per hour

Work Location:

In person