Manager, SLTech Completion and Placement

Under the direction of the Dean, the Manager, SLTech Completion and Placement provides leadership and oversight for non-instructional operations and student experience functions within Salt Lake Tech. The position strengthens connections with SLCC partner offices, including Admissions, Financial Aid, Enrollment Services, Student Records, Career Services, Marketing, OIT, and Business Services, to ensure a coordinated, student-centered experience. This position directly supervises support positions including Operations Specialist and SLTech Student Support positions (Navigators/Success Coaches). The Operations Manager leads efforts that support school operations, including (but not limited to) SLTech admissions coordination, student onboarding, and continuous improvement of the overall SLTech student journey. Operational & Student Experience Leadership Coordinate with SLCC partner offices (Admissions, Enrollment, Financial Aid, Student Records, etc.) to oversee SLTech admissions processes and ensure a smooth, high-quality student experience from inquiry through completion. Serve as the primary operational liaison to Student Affairs offices supporting SLTech. Partner with internal and external stakeholders to further the mission and values of SLTech. Work collaboratively to enhance student transitions into and across SLTech/SLCC programs. Supervision & Team Leadership Provide direct supervision and support to: Student Support Specialists (Student Navigators) Student Success Coach Operations Specialist Establish effective workflow systems and expectations for student support, program documentation, communication, and operations. Program & School Support Communicate regularly with SLTech Associate Deans to identify and address needs related to non-instructional program operations. Oversee the development and maintenance of accurate data reporting and processes through the Operations Specialist. Other Support special projects and initiatives as assigned.

Knowledge of:

College processes, policies, and structures related to admissions, financial aid, enrollment, advising, and academic records. Effective student-support practices for adult and diverse learners. Technical education programming and pathways.

Ability to:

Lead teams and supervise staff supporting student and operational functions. Collaborate across college divisions to resolve program and student needs. Communicate clearly and consistently with SLTech stakeholders. Develop and maintain strong working relationships with faculty, staff, students, and community partners. Manage multiple projects in a dynamic environment. Create professional documents and presentations. Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College. Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities. Bachelor's degree or equivalent work experience. Two to five years of related, full-time professional experience. Experience in education, working with students, faculty and within the education system. Experience supporting technical education programs. Experience with MySuccess, Banner or similar student information systems. Proven ability to support individuals from varied backgrounds and circumstances. Experience adapting communication and services to meet the needs of varied audiences.