Admitting Representative

General Description:

Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities.

Specific Responsibilities:

Responsible for accepting reservations for hospital services. Responsible for accepting reservations from a physician's office and pre-admitting these patients. Responsible for preregistering patients for scheduled admissions and outpatient procedures, obtaining authorization and verifying insurance eligibility. Responsible for interviewing patients or their representative, where admission is unscheduled, for obtaining personal information or verifying information already on file, including emergency numbers and insurance information. Responsible for obtaining signatures on Conditions of Admission and initiating the advance directive process. Communicates with Nursing Services when no advance directive is available. Provides information to the patient/representative about billing, complaint process, patient rights, HIPAA and visiting hours. Distributes hospital specific literature. Responsible for insuring that a patient's valuables are taken home by a family member or secured in the safe. Communicates appropriately and clearly to supervisor, nurse managers, coworkers and physicians. Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs. Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments, record payment and forward to the Business Office personnel. Other duties as assigned.

Requirements to apply:

High School Diploma/GED