Transfer Advisor/Processor

Position Information Department/College Admissions/Recruiting Position Title Transfer Advisor/Processor Job Category Staff Posting Number 00524 FLSA Non-Exempt Full or Part Time Full-Time Other Temporary No If Temporary, number of months Position Summary Information Duties The Transfer Advisor/Processor is a representative for Athens State University whose primary responsibility is to support university admissions operations by providing information, assistance, and processing prospective students. The position is also responsible for processing applications, transcripts, and other required student documents for undergraduate, graduate and international applications. In addition, this position will aid in making admissions decisions and maintaining student data. The Transfer Advisor/Processor will support daily operations of the office, as well as provide exceptional customer service to prospective students and applicants during enrollment advising appointments and recruitment events. This position will provide information about the University, its programs and admissions criteria and assist with a smooth matriculation to Athens State University, serving as additional support for recruiting events as needed.

ESSENTIAL FUNCTIONS

Provide essential processing functions to Office of Admissions including application processing, mail and email management, transcript intake processing, documentation verification, imaging, and admissions decisions. Provide exceptional customer service and advising to prospective students on Athens State programs and application requirements. Assist with maintaining overall functionality of the application software. Ensure the confidentiality and accurate data entry of all information processed. Comply with all policies of the University, Department and appropriate State and Federal regulations. Run application reports, as needed. Demonstrate flexibility and adaptability to changing work scope and tasks based on need. Maintain "open door" to internal and external customers. Identify opportunities for improvements to work practices and offer viable solutions for implementation. Utilize critical thinking, problem solving and experience with student issues to be proactive in addressing potential student concerns, identifying potential barriers within the student enrollment process and initiating steps resulting in resolution. Ability to deal professionally and effectively with individuals from diverse backgrounds. Complete other duties as assigned. Qualifications

QUALIFICATIONS REQUIRED

Bachelor's degree required Ability to communicate effectively with others. Advanced knowledge of computer technology and software applications to conduct job duties. Must have the maturity and adaptability to be team oriented and yet able to work independently with minimal supervision Excellent listening and communication skills Excellent Organizational Skills Must be willing and able to travel to perform university recruitment business Must be eligible to meet meet minimum auto insurance requirements of the university Valid Driver's License

QUALIFICATIONS PREFERRED

Experience in higher education admission, financial aid, or advising office Experience with a Customer Relationship Management (CRM) software program

WORKING CONDITIONS

Must be able to remain in a stationary position such as sitting and/or standing for up to 75% of the time Must be able to move objects up to 20 pounds in all directions Frequently communicates with current and prospective students for recruiting and enrollment needs Frequently uses hands/fingers to operate a computer and other office productivity machinery Occasionally operates a motor vehicle for recruiting and enrollment needs

Salary Schedule Salary Band:

P50 To view salary schedules visit: Salary will be commensurate with experience and qualifications. Posting Detail Information University Information Located in historic Athens, Alabama, Athens State University offers junior and senior-level coursework to community college graduates and transfer students holding sufficient credits from other institutions. Approximately 3,000 students each semester have selected Athens State because of its neighborly environment where over 50 majors and degree programs are offered, with courses taught by a supportive and exceptional faculty. Approximately 95% of the students are enrolled in at least one online course. The typical student is a working adult who commutes. Recently, the University was named the Most Affordable College in Alabama by The Best Schools, as well as a 2024 Great College to Work For by ModernThink. Athens State offers undergraduate degree programs in Liberal Arts, Teacher Preparation, and Business. The University employs more than 392 full and part-time employees with approximately 88 full-time faculty members in three colleges: College of Arts and Sciences, College of Business, and College of Education. 83% of the full-time faculty members hold a terminal degree. Athens State is accredited by the Southern Association of Colleges and Schools Commission on Colleges. Athens, Alabama is located in North Alabama equidistant between Nashville, TN and Birmingham, AL. Athens is home to several events and festivals that have been featured as the Southeast Tourism Society's "Top 20 Events in the Southeast" including the Athens Storytelling Festival and the Tennessee Valley Old Time Fiddlers Convention. EEO Statement Non-Discrimination Policy Statement Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate on the basis of race, color, national origin, age, marital status, gender, gender identity, gender expression, pregnancy, sexual orientation, disability, religion, genetic information, or veteran status in employment, or admissions to or participation in educational programs and activities. Inquiries or concerns may be addressed to the Office of the Provost/Vice President of Academic Affairs and Student Services, 300 N. Beaty St., Athens, AL 35611, 256- 233-8175. Background Check Statement In accordance with Athens State University Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from that criminal background check. Close Date Open Until Filled No Special Instructions to Applicants Unofficial transcripts should be from the college or university which verifies qualifications for the position.

Note:

Credential evaluations are needed for all transcripts obtained outside the U.S. before uploading and submitting an application. (Credential evaluators should provide course-by-course evaluations and transcribed in English.) Upon an offer of employment, official transcripts from all colleges and universities attended must be submitted. Continued employment is contingent upon receipt of transcripts from all colleges and universities attended. Additional Information Athens State University participates in the E-verify System to verify employment eligibility for all newly-hired employees. To view details or to apply, visit: Review of applications will begin as soon as possible and remain "open until filled". For assistance, contact the Human Resources Office at 256-216-3333 or email us at employment@athens.edu.