Associate Director of Admissions

Posting Details About WesternU As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture. At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others. Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference. Posting Details Position Title Associate Director of Admissions Position Control Number 999663 Type of Position Administration Position Status Full-time Department 1315 - Enrollment Management Campus Western University Campus-Pomona, CA Position Location California Job Summary Under the direction of the Director of Admissions, the Associate Director of Admissions oversees the admissions strategy for their assigned programs and management of designated admission staff. This position has the principal responsibility for leadership and management of all phases of the admissions process and works closely with college administration and faculty to meet enrollment goals. Knowledge, Skills and Abilities Individuals must possess the knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Excellent computer skills required. Knowledge of Microsoft Office products including Word, Excel, PowerPoint. Experience with Banner and Slate is preferred. Excellent written and verbal communication skills. Must be able to effectively interact with prospective students, applicants, staff, faculty, and administration. Experience developing and implementing recruitment plans; managing a budget, and data analysis skills. Good organizational skills required. Ability to learn, interpret and apply a wide variety of policies and procedures relating to and impacting F-1 international students and their dependents. Experience working with SEVIS. Demonstrate a commitment to working in an organization that values and promotes humanism.

Required Qualifications Education:

Bachelor's degree in a related field.

Experience:

Minimum of four to five years of experience in university admissions and recruitment or a similar recruitment setting. Minimum two years off administrative management or leadership experience in an office of admission or equivalent field.

Travel:

Must have a willingness to travel as needed during peak recruiting seasons, as needed. Preferred Qualifications Master's degree preferred or any combination of education and experience that provides the required skills and ability.

Essential Job Duties Key Responsibilities Supervision/Management:

Supervise and evaluate Admissions Department staff and carry out supervisory responsibilities in accordance with the University's policies, institutional goals, and applicable laws. Create, coordinate, and implement the overall activities related to the Admissions Office, including working with prospects and inquiries, evaluating applications, determining applicant eligibility, participating in the interview process, verifying completion of the applicants' files, and informing the applicant of any deficiencies. Process admissions decisions in CRM. Utilize PowerBI Dashboard and offer status reports to monitor class numbers. Work cross-functionally with admissions staff, and the offices of University Recruitment, Admission Operations, Admissions Recruitment & Communications, University Registrar, and other offices across campus to ensure admissions processes enable a smooth transition from prospective student to applicant and accepted applicant to enrolled student. Recruit, hire and provide comprehensive training for new staff members to ensure they are well equipped for their roles. Develop, implement, and document standard operating procedures to ensure consistent and efficient operations. Manage department budget, which includes preparing quarterly reports, budget transfers, ordering supplies, etc. Utilize CRM system to identify, monitor, and prioritize daily, weekly, and quarterly workflow and productivity goals. Coordinate and monitor the application flow, acceptance rate, deposits, and withdrawal rate throughout the admissions cycle and regularly supply statistical reports to the appropriate offices. Responsible for managing and participating in educational events, conferences, and workshops to enhance professional growth and networking.

Key Responsibilities Program/Management:

Participate in Admissions Committee meetings and/or process, provide admissions materials on candidates to committee members, and plan and coordinate training for committee members and others. Collaborate with programs to determine interview dates, coordinate faculty interviewers, and secure student ambassadors. Manage and facilitate virtual and on-campus interview day activities and conduct admissions presentations. Use exceptional communication skills to lead proactive and challenging conversations when recommending procedure changes to meet enrollment goals. Evaluate data from CRM, Power BI, and feedback surveys to deliver insights that inform decision-making, achieve strategic admissions objectives, and improve the student experience throughout the application cycle.

Key Responsibilities Admissions Initiatives/Strategic Planning:

Collaborate with the Director of Admissions to develop and implement admissions strategies and goals, including long-term planning and budget considerations. Advocate for and recommend new admissions policies based on data and best practices. Continuously evaluate new and existing processes and review anecdotal data for ongoing improvement.

Key Responsibilities Communications:

Collaborate with the Director of Admissions & Recruitment Communications to assess, review, and revise admissions messaging and website content, ensuring that communications and marketing materials accurately represent the University, its programs, and admissions requirements. Coordinate all follow-up correspondence to prospect, inquiries, applicants, and admitted students in relation to their status, making recommendations to prospective students on admissions policies, program offerings, and evaluating transcripts.

Key Responsibilities Recruitment:

Partner with University Recruitment to schedule off-campus, on-campus, or virtual events targeted at prospective students to answer questions, (i.e. information sessions, graduate fairs, transfer fairs, tabling sessions, campus tours, community college visits). May include creating and nurturing external community and professional relationships. Assist with the creation of the recruitment presentations used when presenting to partner schools and local businesses within the community.

Key Responsibilities Miscellaneous:

Other duties as assigned. Posting Details Continued Work Schedule Regular work hours 8:00 am to 5:00 pm, may require working evenings or weekends as needed. Working at WesternU We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable. We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally,

• Our faculty, staff, and administrators are 100% focused on student success.
• Our University culture creates the context for a nurturing and supportive environment.
• Faculty, staff, and students can expect to make deep, personal relationships within the University community.
• As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences.
• WesternU's core value of humanism encourages all to bring their whole self in all that they do.
• We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people!

Expected Pay Scale Minimum $80,000.00 Annually Maximum $82,000.00 Annually Physical Demands Physical Demands Do the essential functions of this job require lifting? Yes If yes, list maximum weight and duration The physical demands described here are representative of those that must be met by an y employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and the ability to focus. Describe Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. Duties are normally performed in a typical office setting. The noise level in this setting is typically low to moderate. Posting Information Posting Number A00992 Posting Date 04/03/2026 Close Date 04/03/2027 Open Until Filled Yes Conditions of Employment - Background Check To secure employment, successful fulfillment of a background check, including a criminal records check, may be required. Western University of Health Sciences will extend a conditional offer of employment, subject to rescission if the background check unveils disqualifying information or if it is found that the candidate deliberately withheld or misrepresented information. Non-completion of the background check to satisfaction may impact the ongoing employment of a current Western University of Health Sciences employee who received a conditional offer for the position. Pay Transparency Act Pay Transparency Act- Western University of Health Sciences is required to provide a reasonable estimate of the compensation range for this role. This range considers various factors in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The Expected Pay Scale is defined as the budgeted salary or hourly range that the University reasonably expects to pay for this position. Placement within the Expected Pay Scale is determined by internal equity and relevant qualifications. Equal Opportunity Statement (EEO) It is the policy of Western University to provide equal employment opportunity to all employees and applicants for employment as required by law without regard to age, race, color, national origin ancestry, citizenship, ethnicity, creed, religion or religious creed, sex or gender (including gender identity), marital status, sexual orientation, disability (both physical and mental) including HIV and AIDS, medical condition (cancer and genetic characteristics), pregnancy (which includes childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), age, genetic information, military and veteran status, or any other applicable protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within WesternU including without limitation, hiring, recruiting, promotion, termination, layoffs, leave of absence, compensation, benefits, and training. WesternU makes hiring decisions based solely on qualifications, merits, and business needs at the time.