Program Manager

Program Manager Pomona, CA Job Details Full-time $70,000 - $80,000 a year 11 hours ago Benefits Paid time off Retirement plan Qualifications Resource allocation Computer operation Community engagement Stakeholder engagement Alumni relations (outreach initiatives) Report writing Supplier management Expense management Writing skills Mid-level Donor relationship building Event vendor coordination Administrative experience Social media platforms Project management Bachelor's degree Budget planning Managing event budgets Vendor relationship management Newsletters (communication methods) Sales strategy Networking through strategic partnership building Strategic partnerships Cross-functional collaboration Leadership Cross-functional communication Stakeholder management Full Job Description The Program Manager plays an integral role in contributing to the overall success of the Office of Alumni Engagement and University Experience. As part of a world-class team, the successful candidate will enhance alumni engagement efforts regarding the student (prospective and current), donor, and stakeholder experience. Under the direction of the Senior Director of Alumni Engagement, he/she will be responsible for supporting all programs that enhance awareness and encourage and increase participation in University events, while engaging in community activities that support the University's mission and strategic goals. Emphasizing work with Alumni Engagement and all stakeholders, as determined by the Senior Director of Alumni Engagement. In addition to her/his work with the Office of Alumni Engagement, the Program Manager will maintain effective working relationships with all University stakeholders and work to build strong partnerships with these groups.

Knowledge, Skills and Abilities Knowledge of:

Experience and skill in supporting a complex program within a corporate or major university setting. Skill in communicating persuasively, both orally and in writing. General knowledge of the principles and practices of sales strategies and techniques in the cultivation of potential partners, preferably with previous exposure to a major research university environment.

Skills:

Exceptional written, oral, and interpersonal communication abilities. Strong strategic planning, project management, and leadership skills. Advanced organizational, analytical, and critical thinking skills. Team collaboration and support.

Ability to:

Collaborate with senior administrators and stakeholders. Manage multiple projects and priorities independently. Contribute to, and support team success. Uphold confidentiality and ethical standards in all interactions. Represent WesternU with integrity, professionalism, and credibility. Work collaboratively with diverse stakeholders across sectors. Demonstrate a commitment to working for an organization that values and promotes humanism.

Required Qualifications Education:

Bachelor's degree.

Experience:

Minimum 3-5 years in supporting world-class, high performing teams. Extensive knowledge of Travel and Expense platforms.

Preferred Qualifications Essential Job Duties Key Responsibilities Alumni Engagement and Program Development:

Assist in the strategic expansion of alumni engagement initiatives designed to strengthen lifelong relationships between the University and its alumni community. Develop, implement, and evaluate programs and events that increase alumni participation, volunteerism, mentorship, and philanthropic support. Support the creation of engagement strategies that foster meaningful connections between alumni, students, faculty, and institutional leadership. Identify opportunities to grow alumni networks through affinity groups, regional chapters, professional interest groups, and digital engagement platforms. Track alumni engagement metrics and participation trends to inform program improvements and strategic planning. Help design initiatives that encourage alumni to serve as ambassadors, mentors, speakers, and advisors to the University.

Key Responsibilities Stakeholder Relations and Strategic Alignment:

Build and maintain strong working relationships with internal and external stakeholders including alumni, donors, faculty, staff, students, corporate partners, and community organizations. Align alumni programming with institutional priorities and strategic initiatives to ensure mutual benefit for the University and its alumni. Serve as a liaison between departments to coordinate alumni involvement in academic programs, student success initiatives, and institutional advancement efforts. Identify stakeholder needs and develop engagement opportunities that support both alumni interests and University goals. Facilitate collaboration between the Office of Alumni Engagement and other campus departments to maximize impact and efficiency.

Key Responsibilities Event Management and Collaboration:

Collaborate with alumni relations staff and event management professionals to plan and execute high-quality engagement events including reunions, networking programs, recognition ceremonies, and educational experiences. Support logistics including venue coordination, vendor management, budgeting, timelines, and event promotion. Ensure events reflect WesternU's mission, values, and brand standards. Participate in post-event evaluations to assess success and identify opportunities for improvement. Support cross-functional teams to deliver exceptional participant experiences.

Key Responsibilities External Relations and Communications:

Represent Western University of Health Sciences at alumni events, professional functions, community activities, and partnership meetings as an institutional representative. Cultivate relationships with alumni, corporate partners, and community stakeholders to advance engagement and partnership opportunities. Collaborate with the communications and marketing teams to develop targeted messaging, alumni communications, proposals, newsletters, and promotional materials. Assist with storytelling efforts that highlight alumni achievements, institutional impact, and engagement opportunities. Support outreach campaigns through email, social media, and digital platforms to increase alumni awareness and participation.

Key Responsibilities Advocacy and University Representation:

Serve as a knowledgeable and enthusiastic ambassador for WesternU's mission, strategic priorities, and institutional impact. Represent the University professionally at meetings, conferences, and engagement opportunities. Strengthen the University's reputation by promoting positive alumni relations and community partnerships. Support initiatives that enhance WesternU's visibility, brand awareness, and community presence.

Student Engagement and Pipeline Development:

Work collaboratively with students to cultivate a strong sense of institutional pride and belonging as future alumni. Support programs that connect students with alumni mentors, career networking opportunities, and professional development resources. Encourage student participation in engagement activities that build a culture of philanthropy and service. Assist with initiatives that educate students about the value of lifelong engagement and giving.

Key Responsibilities Institutional Participation and Professional Standards:

Attend and support University-sponsored events as a representative of the Office of Alumni Engagement. Ensure all activities are conducted in alignment with WesternU policies, professional standards, and best practices. Maintain professionalism, confidentiality, and ethical standards in all interactions.

Administrative and Operational Responsibilities:

Assist with program administration including scheduling, reporting, database updates, and documentation of engagement activities. Support budget tracking and resource allocation for alumni programs and events. Maintain accurate records of alumni interactions and program outcomes. Prepare reports, summaries, and presentations as needed.

Other Duties:

Perform additional responsibilities as assigned to support the mission and evolving needs of the Office of Alumni Engagement and University Experience. Demonstrate flexibility and adaptability in supporting special projects and institutional priorities. Posting Details Continued Work Schedule 8 AM - 5 PM with some nights and weekends. Working at WesternU We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable. We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally, Our faculty, staff, and administrators are 100% focused on student success. Our University culture creates the context for a nurturing and supportive environment. Faculty, staff, and students can expect to make deep, personal relationships within the University community. As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences. WesternU's core value of humanism encourages all to bring their whole self in all that they do. We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people! Expected Pay Scale Minimum $70,000.00 Annually Maximum $80,000.00 Annually Physical Demands Physical Demands Do the essential functions of this job require lifting? Yes If yes, list maximum weight and duration The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties, and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally required to stand, walk, stoop, and smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and the ability to focus. Describe Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. Duties are normally performed in a typical office setting. The noise level in this setting is typically low to moderate. Posting Information Posting Number A00996 Posting Date 04/03/2026 Close Date 04/03/2027 Open Until Filled Yes Conditions of Employment - Background Check To secure employment, successful fulfillment of a background check, including a criminal records check, may be required. Western University of Health Sciences will extend a conditional offer of employment, subject to rescission if the background check unveils disqualifying information or if it is found that the candidate deliberately withheld or misrepresented information. Non-completion of the background check to satisfaction may impact the ongoing employment of a current Western University of Health Sciences employee who received a conditional offer for the position. Pay Transparency Act Pay Transparency Act- Western University of Health Sciences is required to provide a reasonable estimate of the compensation range for this role. This range considers various factors in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The Expected Pay Scale is defined as the budgeted salary or hourly range that the University reasonably expects to pay for this position. Placement within the Expected Pay Scale is determined by internal equity and relevant qualifications. Equal Opportunity Statement (EEO) It is the policy of Western University to provide equal employment opportunity to all employees and applicants for employment as required by law without regard to age, race, color, national origin ancestry, citizenship, ethnicity, creed, religion or religious creed, sex or gender (including gender identity), marital status, sexual orientation, disability (both physical and mental) including HIV and AIDS, medical condition (cancer and genetic characteristics), pregnancy (which includes childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), age, genetic information, military and veteran status, or any other applicable protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within WesternU including without limitation, hiring, recruiting, promotion, termination, layoffs, leave of absence, compensation, benefits, and training. WesternU makes hiring decisions based solely on qualifications, merits, and business needs at the time. Applicant Documents Required Documents Resume Optional Documents Cover Letter Letter of Recommendation #1 Letter of Recommendation #2 Letter of Recommendation #3 Additional Applicant Document Required License/Certification