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Job Description
ABOUT US
: Edward Waters University is a small private, Christian, Historically Black, urban liberal arts institution that offers quality academic programs. The University strives to prepare students holistically to advance in a global society through the provision of intellectually stimulating programs, and an environment that emphasizes high moral and spiritual values in keeping with the African Methodist Episcopal Church. Edward Waters University seeks to develop excellence in scholarships, research, and service for the betterment of humanity.
POSITION DESCRIPTION
The Area Coordinator is a full-time, live-in professional staff member in the Office of Residence Life at Edward Waters University. Reporting directly to the Assistant Director of Residence Life, the Area Coordinator is responsible for the day-to-day management, leadership, and oversight of a residence hall or group of residence halls. This individual plays a vital role in fostering a safe, inclusive, and developmentally supportive living environment that promotes student success, engagement, and a strong sense of community.
EDUCATION
Bachelor's degree required Master's degree in Student Affairs, Higher Education, Counseling, or related field preferred.
REQUIREMENTS
Preferred:
Prior experience working in a college or university residential setting is strongly preferred or relevant progressive work experience. Strong interpersonal, organizational, and communication skills. Ability to work independently and collaboratively in a fast-paced and dynamic environment. Commitment to student development and providing high-quality residential experiences. Demonstrated understanding of student conduct, crisis response, and community development.
RESPONSIBILITIES
Community Development and Educational Curriculum Collaborate with Residence Life and Housing staff to implement a comprehensive community development model that fosters a positive residential experience and promotes a sense of belonging among students. Provide personal support to residents through one-on-one advising, informal counseling, crisis response, and referrals to appropriate campus resources. Offer leadership and guidance to Resident Assistants and students in cultivating inclusive and engaged communities at the floor, hall, and campus-wide levels. Assist students in addressing common developmental challenges such as transitioning to college, managing academic and financial stress, adjusting to communal living, and preparing for professional life. Maintain high visibility and approachability within the residence halls by regularly engaging with residents and attending community events and programs. Support and serve as a resource to the Residence Hall Association (RHA), encouraging student leadership, involvement, and governance. Identify the needs of diverse student populations and special interest groups and ensure programs are developed and delivered to address those needs effectively. Assist with programming preparation and special projects as designated. Maintain detailed community development records, including programming participation, assessment outcomes, budget usage, and resource tracking, to inform future planning and continuous improvement. Occasionally attend local, regional, and national workshops and meetings. B . Policy Enforcement & Duty Coverage Foster an environment of self-governance, mutual respect, and personal accountability by promoting community standards and encouraging students to resolve conflicts constructively. Clearly communicate, uphold, and interpret university and residential life policies for staff and residents. Support Resident Assistants in addressing behavioral concerns and confronting policy violations, providing guidance and modeling appropriate intervention techniques. Administer the educational student conduct process for the assigned residential area, including documentation, hearings, sanctions, and follow-up in accordance with university policies and procedures. Participate in a rotating on-call schedule to respond to emergencies, crises, and incidents involving student safety and welfare during evenings, weekends, and holidays. C. Staff Development Directly supervise, mentor, and evaluate a team of 8 to 16 Resident Assistants, ensuring they are well-trained, supported, and held accountable to their responsibilities. Assist with the recruitment, selection, and onboarding of new Resident Assistants through application review, interviews, and orientation processes. Support the planning and execution of fall, spring, and ongoing RA training programs to ensure staff are equipped to support student development and community building. Serve as a liaison to various university departments (e.g., Student Life, Academic Affairs, Public Safety) to promote collaboration and holistic student support. Represent the Office of Residence Life and the Division of Student Success & Engagement on institutional committees, working groups, and campus-wide initiatives. D . Departmental Communication and Decision-Making Participate actively in regular staff meetings with the Director of Residence Life, Assistant Director of Residence Life, and Director of Housing to align on departmental goals and initiatives. Lead weekly staff meetings with assigned RAs to communicate updates, review responsibilities, and provide developmental feedback. Serve on and chair departmental committees as assigned, contributing to strategic planning and the enhancement of residence life operations. Provide insight and recommendations on policy development, operational procedures, program planning, and strategic priorities within Residence Life. Maintain open and timely communication with professional staff regarding critical incidents, student concerns, and facility issues in the residential area. Establish and sustain collaborative communication channels with campus partners including Facilities, Campus Safety, Dining Services, Counseling, and Student Affairs to ensure responsive service and support for residents. E . Administration Oversee administrative operations within the assigned residential area, including key control, occupancy tracking, incident reporting, programming documentation, and weekly reporting requirements. Coordinate hall opening and closing procedures, including check-in/check-out processes, room inspections, and assignment logistics in collaboration with the Assistant Director of Housing. Submit and follow up on maintenance and facility work orders to ensure a safe and well-maintained living environment. Monitor, assess, and report on the effectiveness of residence hall programs, using benchmarking data, student feedback, and participation metrics to inform improvements. Maintain accurate and confidential records related to student conduct, programming, maintenance, staff supervision, and other residential operations. Participate in university-wide events, student programming efforts, and orientation activities to support new and returning students.
