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Assistant Director of Advancement (Stewardship Officer)

Job

Indiana University Bloomington

Bloomington, IN (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 days ago) • Actively hiring

Expires 7/25/2026

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Job Description

Job ID:
319307 Department
AUDITORIUM
(BA-AUTM-IUBLA) Department Information Since opening its doors in 1941, IU Auditorium has served as a university and community gathering place, hosting an array of world-class artists, entertainers, musicians, and lecturers in its 3,200-seat theatre. The Auditorium has been hosting for over 75 years to the world's top performers and speakers, from the Metropolitan Opera and Les Miserables to Kevin Hart and John Kerry. As the leading performing arts organization in South Central Indiana in terms of quality, leadership, innovation, and overall guest satisfaction, IU Auditorium exists to create world-class arts and event experiences at Indiana University. In addition to the wide variety of arts and entertainment events, the Auditorium continues to serve as the community's gathering place, hosting a variety of university ceremonies, orientation programs, conferences, weddings, and special events. With a focus on student exposure and interaction with the arts, the Auditorium is ensuring its vital role in the greater university for years to come. We are excited to welcome into our Auditorium family a dynamic team member who can uphold our reputation of providing expert and professional event and guest services and serve and and engage with an array of artists, tours, and local clients. Job Summary The Assistant Director of Advancement plays a critical role in achieving IU Auditorium's fundraising and engagement goals by leading all aspects of annual giving, including donor cultivation, solicitation, stewardship, and alumni engagement. In partnership with the Director of Development, this position strengthens the donor pipeline by identifying, cultivating, and advancing relationships with donors, alumni, patrons, and community partners. Department Specific Responsibilities Collaborates with the Director of Development and Senior Director of Advancement & Administration to achieve goals and advance strategic priorities while partnering with the assistant director of finance to ensure proper donor fund management and with the communications team to maintain consistent messaging. Leads annual giving campaigns, targeted solicitations, and crowdfunding initiatives. Develops initiatives that strengthen connections among alumni, donors, and IU Auditorium. Serves as the primary contact for donor inquiries, including VIP ticketing and artist access, in collaboration with box office and audience engagement teams. Plans and executes donor events, including receptions, reunions, advisory board gatherings, and the annual season announcement; attends events to cultivate prospects and steward donors; partners with the Auditorium events team on logistics and execution. Plans and executes donor-focused events and engagement activities; develops contact strategies and timelines. Tracks progress toward goals and presents updates to leadership to inform advancement strategy. Analyzes donor data and trends to produce forecasting and benchmarking reports and support budget planning. Cultivates donor relationships through targeted communications, impact reporting, and curated donor events. Manages donor and corporate partner recognition, including listings, invitations, announcements, and concierge ticketing. Maintains donor records in the Crimson database and completes list pulls and solicitation approvals in Workfront or AlumniQ. Serves as the primary contact for donor inquiries, including VIP ticketing and artist access, in collaboration with box office and audience engagement teams. In partnership with the Director of Development, oversees scholarship distribution procedures and best practices to ensure compliance with donor intent and university policy. Ensures timely, accurate gift processing and acknowledgments. Serves as liaison to IU Foundation business operations, ensuring compliance, donor recognition, and gift-use reporting. Maintains records for all giving funds, including vendor payments, transfers, scholarships, and reimbursements. Develops initiatives that strengthen connections among alumni, donors, and IU Auditorium. Serves as staff liaison for the IU Auditorium Alumni Association, overseeing programs, communications, events, and engagement tracking. Supports communications and engagement for the Auditorium Board of Advisors. Plans and executes donor events, including receptions, reunions, advisory board gatherings, and the annual season announcement; attends events to cultivate prospects and steward donors. Partners with the Auditorium events team on logistics and execution. Uses advancement data to guide planning and evaluate event effectiveness through follow-up and reporting. Research and compiles information to support donor engagement and prepares materials to address donor inquiries. Research donor and foundation prospects and presents findings to leadership to identify pipeline opportunities and guide engagement. Identifies potential campaign donors through donor communications and giving history reviews and refers prospects to the appropriate development staff. Consistently works with people of different backgrounds. General Responsibilities Responsible for supporting the university's stewardship efforts to ensure adherence to donor intent of donated funds, proper donor acknowledgment/recognition, and reporting on how gifts are used. Individually follows up via phone or in-person with donors to provide updates on fund allocation and projects/initiatives pursued through funding and convey appreciation for the support of Indiana University. Assists Major Gifts Officers in acknowledging donors for life by way of visits, providing information, handling thank you letters, and other forms of recognition. Through communications with donors and review of giving history reports, identifies potential donors to ongoing university campaigns and refers to the appropriate development staff for outreach. Generates and analyzes regular reports of donor activity; ensures that tracking and reporting of stewardship activities/data are timely, thorough, and transparent. Investigates and resolves claims of non-adherence to donor intent, escalating to manager as appropriate, taking care to preserve ongoing positive relationships with donors. Monitors Foundation accounts to ensure the integrity of funds against donor intent. Collaborates with departments/schools to standardize stewardship practices and share best practices. Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University. May take on special projects, such as developing suitable recognition plans tied to cultivation and solicitation strategies for market segments and designing targeted events for potential donors. May delegate administrative tasks, such as preparing and sending digital and direct mail donor communications and forwarding donations to be processed, to Stewardship Coordinators. May provide guidance to lower-level Stewardship Officers. Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required Bachelor's degree in related field.
WORK EXPERIENCE
Required 2 years of experience in fundraising, sales, a higher education foundation, or related field. SKILLS Required Proficient communication skills. Maintains a high degree of professionalism. Demonstrates time management and priority setting skills. Demonstrates a high commitment to quality. Possesses flexibility to work in a fast-paced, dynamic environment. Seeks to acquire knowledge in area of specialty. Highly thorough and dependable. Demonstrates a high level of accuracy, even under pressure. Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. This job often requires working evenings, weekends, and holidays pending event schedules. Work Location Bloomington, Indiana.
Advertised Salary Salary range:
$60,000 - $65,000 annually Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification Career Level:
Career FLSA:
Exempt Job Function:
Development & Advancement Job Family:
Donor Relations & Stewardship Click here to learn more about Indiana University's Job Framework. Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Contact Us Request Support Telephone:
812-856-1234