Associate Director (Student Conduct Leader), Office of Student Conduct

Associate Director (Student Conduct Leader), Office of Student Conduct at Indiana University Associate Director (Student Conduct Leader), Office of Student Conduct at Indiana University in Bloomington, Indiana Posted in 3 days ago.

Job Description:

Department

OFFICE OF STUDENT CONDUCT

(BL-SETH-IUBLA) Department Information The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at Indiana University (IU), providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission. The Office of Student Conduct (OSC) is proud to be a department within the Office of Student Life, committed to promoting learning and respect by integrating programs, interactions, and partnerships for all. We commit to creating and maintaining an environment where all people are respected and valued so that they matter and belong at Indiana University. The Office of Student Conduct supports a thriving student experience guided by the Code of Student Rights, Responsibilities, and Conduct. We prioritize student learning and campus safety through informal and formal pathways that promote personal growth and community restoration. Through intentional partnerships, we empower students to build capacity for healthy decision-making, conflict resolution, and understanding of their role in relation to others in the IU community. Centering the values of Care, Integrity, Respect, Community, Learning, and Equity, the OSC oversees the management and resolution of personal, academic, organizational and sexual misconduct (Title IX) cases on behalf of the university and in alignment with Indiana University's Code of Student Rights, Responsibilities, and Conduct. The OSC offers several resolution types including informal, alternative resolution, restorative justice, mediation, and formal resolutions. The office also facilitates learning opportunities for students through conflict-coaching, seminars, and online-based classes. Job Summary Department Specific Responsibilities Provides day-to-day operational management of student conduct staff. Establishes short-term operational objectives. Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency. Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed. Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff. Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff. Ensures and provides training to assigned staff to improve student conduct operations; researches and identifies development opportunities for assigned staff. Researches and stays up to date on new industry standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems. Responsible for the hiring, training, supervision, and oversight of 3 Assistant Directors who serve as the primary point of contact for personal misconduct, academic misconduct, and organizational misconduct. Oversees case management and resolution of cases reported to the university and under the jurisdiction of the Office of Student Conduct (OSC). Works in direct partnership with all academic colleges, the Office of Sorority and Fraternity Life, the Student Involvement and Leadership Center, Indiana University Police Department, Counseling and Psychological Services, and the Dean's Office, as well as other campus partners both within and outside of the Office of Student Life. Supervises 1 full-time Coordinator who serves as a hearing officer and program coordinator. Coordinates with the Associate Directors and Director of OSC to develop and maintain educational and training programs for faculty and staff serving as first responders, investigators, adjudicators, and for various student groups and student-employees, to provide transparency and resources around the topic of reporting, amnesty, hazing, consent, the conduct process, and other division educational goals related to this area. Responsible for ensuring the administration of applicable campus policies and procedures, develops and implements education and training initiatives, oversees personal, academic and organizational matters, manages complex cases, implements interim measures, and coordinates with other departments and stakeholders. Plans and conducts educational and outreach efforts, assessing outcomes and goals related to case management and educational outreach, and related responsibilities. Serves as a Sexual Misconduct/Title IX Hearing Officer for complex cases and investigator if needed. Develops, maintains and provides training in coordination and collaboration with the other 2 Associate Directors and Director of OSC for staff in the Office of Student Conduct and for those across campus who serve as hearing officers in different capacities. Manages effective and efficient use of program(s) or service(s) resources, including proposing realistic budget projections and anticipated expenses. Works collaboratively with students, faculty, and staff to assess current issues and concerns within the University community regarding conflict resolution and develop and administer programs/workshops to address them. Serves as a leadership team member in the Office of Student Conduct, which oversees the areas of student sexual misconduct, personal misconduct, academic integrity, and organizational misconduct. Manages and monitors cases of alleged violations of the Student Code of Rights and Responsibilities, and other related policies and procedures. Utilize relevant theory, literature, research, and best practices. Consults with a broad cross-section of institutional and community stakeholders regarding student conflict issues in large and specific student situations. Works with highly sensitive, protected information with discretion and good judgment to maintain student confidentiality, while attending to institutional risk-management concerns. Serves as an investigator or hearing officer for occasional complex personal, academic and organizational misconduct cases. Provides appropriate referrals for students to other offices or agencies when the response and/or assistance needed is beyond scope of responsibility or the matter is outside the jurisdiction of OSC. Promotes continuous improvement and innovation in conduct areas through assessment (includes data gathering, best practice benchmarking, and program assessment). Manage current software to keep accurate records and statistical information on clients and programs/services. Utilize current technologies and information management tools, demonstrating creativity in service delivery to benefit students and improve organizational effectiveness. Complies with and educates others on regulations and laws related to the work of OSC, including Title IX, The Violence against Women Act (VAWA), Family Educational Rights and Privacy Act (FERPA), the Clery Act. Promotes the highest standards of the profession in accordance with the principles, ethics, standards, and best practices of American School Counselor Association (ASCA), American College Personnel Association (ACPA), National Association of Student Personnel Administrators (NASPA), and Council for the Advancement of Standards in Higher Education (CAS). Forwards the mission and goals of OSC and the Office of Student Life within established set of organizational values. Leads and serves on committees and task forces within the unit and represents the unit on Division-level or other committees, as requested. Reviews complaints, conducts intake meetings, consults with key partners, interviews involved parties, and facilitates alternative resolution when appropriate, either through informal or formal mechanisms. Provides active involvement in the profession at local, regional, and/or national levels, including committee work, conference presentations, and/or contributing to the literature. Primary point of contact for case management in the OSC organization misconduct. Responsible for maintaining overall case distribution for other full-time staff, follow up with critical case matters, ensuring files are complete to code and due process requirements, and providing educational outreach to faculty and staff regarding students of concern around campus. Works in coordination with the other Associate Directors and Director to provide accurate data related to reports of misconduct included in various reports, including the annual Clery report, which is federally mandated. General Responsibilities Provides highest level of operational leadership and coordination of assigned staff members to define student conduct methodologies and standards; provides direction and guidance on high priority student conduct projects/initiatives. Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase student conduct initiatives. Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal. Manages high level assignments and allocation of student conduct resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale student conduct projects with wide audiences in support of academic initiatives. Makes budgetary recommendations/proposals based on resource needs and ensures cost containment. Researches and stays up-to-date on new industry student conduct standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs. Works collaboratively with other student services leaders across departments in recommending standards, best practices, and related policies/procedures. Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to student conduct. Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required Bachelor's degree in public health, public affairs, counseling, social work, law, or related field Preferred Master's degree in higher education student affairs or related field

WORK EXPERIENCE

Required 4 years in student conduct, higher education student affairs, or related field 1 year of management experience in relevant field Preferred Experience in a university setting SKILLS Required Proficient communication skills Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality Excellent organizational skills Excellent collaboration and team building skills Effectively coaches and delivers constructive feedback Instills commitment to organizational goals Demonstrates excellent judgment and decision making skills Effective conflict management skills Builds and manages effective teams Demonstrates ability to maintain confidential information Demonstrates customer service skills Possesses flexibility to work in a fast paced, dynamic environment Demonstrates commitment to educationally focused conflict management techniques and programs

Preferred :

Demonstrates ability and experience in case management and conducting investigations into allegations of threats, harm, hazing, or discrimination, including but not limited to sex-based discrimination and sexual harassment Knowledge of applicable Civil Rights laws and regulations. Knowledge of and experience in student conflict resolution, residential life, student conduct, or a related field within student affairs Well-versed in applicable university policy, federal and state law, including Title IX, the Clery Act, Violence Against Women Act (VAWA) and other applicable laws and regulations Content expertise in restorative justice, various conflict resolution pathways, student development, and community building, derived educationally and/or through professional experience Demonstrates ability to work in cross-campus partnerships to accomplish university goals Experience managing budgets and providing input on financial decisions Demonstrated ability to develop assessment tools to evaluate the quality of work and its impact on relevant stakeholders Deep understanding of, and experience in, managing the various aspects associated with campus conflict, including capacity to engage in effective due process Evidence of having contributed to the field, through publications, professional involvement, and/or leadership in professional organizations Strong program design skills Ability to accomplish tasks autonomously and efficiently Ability to set expectations and achieve results while contributing to the engagement, development and progress of the team Ability to exercise sound judgment and discretion Familiarity with computers and software, including Maxient, and the ability to effectively integrate technology into service delivery, such as demonstrated experience with desktop publishing and design software, web page design and development, and database systems Knowledgeable in the following areas: First Amendment, hazing, conflict resolution and alternative resolution, due process and fundamental fairness, higher education law, Title IX, Violence Against Women Act, Clery Act, other applicable Civil Rights laws and regulations and state laws, student welfare, safety and security, student development, cultural competence, ethical development, social identity development, leadership development, community building, social justice, restorative justice, conflict resolution theory, motivational interviewing, and related theories of human motivation, change, and development Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. The work of the Associate Director is complex because of the unique nature of the cases being managed, and the varying areas of the staff being supervised. Cases that currently require high profile and direct attention will be managed and monitored by the Associate Director. These cases are likely to be extremely serious in nature because of disruption and the potential threat occurring in various parts of campus. They also are likely to be highly sensitive in terms of the cause for the student behavior, e.g., emotionally disturbed student, student who has experienced a crisis, etc. The protocol for determining action to be taken in cases involving interim action and case outcomes will be refined and coordinated through the Associate Director, after which s/he will be held accountable for facilitating action in a timely manner. In extreme cases, those cases in which summary suspension is possible, the Chancellor also will be consulted and involved. Policies and procedures as stated in the Code of Student Rights, Responsibilities, and Conduct and the associated Procedures for Bloomington Campus provide some guidance for working with student behavioral issues, but this position also requires the ability to use critical thinking and decision making skills to determine the best course of action for cases. Managing cases will require critical attention to detail outlined by federal and state law, and university policy, as well as, addressing the needs of the student, and working with advisers, parents or attorneys. This position will involve frequent problem solving and discussion with other university officials, so most final decisions about action to be taken will not be made in isolation. The Associate Director will have to be able to provide leadership and answer questions when contacted by parties involved, as well as faculty, parents, attorneys, advocates, staff, and supervisors. This staff member also will need to determine the urgency of each case in consultation with counseling center personnel, police, and supervisors. Work Location Indiana University Bloomington This is an in-person position. Advertised Salary $90,000.00 on an annualized basis. Work Hours Monday - Friday, 8:00am - 5:00pm with some weekends and evenings as needed. Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification Career Level:

Sr.

Operational FLSA:

Exempt Job Function:

Student Services Job Family:

Student Support Click here to learn more about Indiana University's Job Framework. Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information. Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us Request Support Telephone:

812-856-1234