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Manager of Student Services

Job

KIPP

Indianapolis, IN (In Person)

Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 6/16/2026

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Job Description

Company Description
ORGANIZATION KIPP
— the largest nonprofit network of college-preparatory, public charter schools in the nation—has demonstrated, at scale, that all children have the potential to excel academically regardless of race or zip code. KIPP currently serves over 120,000 students in 270 schools nationwide, including Indianapolis. KIPP Indy Public Schools (KIPP Indy) was founded in 2004 with one class of fifth-grade students and has grown to serve 1,400 students across three schools. Of the students that attend KIPP Indy, 93% qualify for free and reduced lunch, 95% are African American or LatinX, 16% receive special education services, and 15% are designated as Multilingual Learners. As we continue to grow, our mission remains the same: to create joyful, academically excellent schools in which teachers, students, and families are all united around the same goal of preparing students with the skills and confidence to pursue the paths they choose —college, career, and beyond— so they can lead fulfilling lives and create a more just world.

VISIONAt KIPP Indy Unite Elementary, our goal is that every student will have the academic foundation, character strengths, and support necessary to succeed in college, to live a life of choice, and to make a positive impact in our community. To do this, we live by Walter Payton's words, "We are stronger together than we are apart." We leverage the unique perspectives, talents, and strengths of each member of our community in order to solve problems, inspire growth, and maximize learning. Combining technology and collaborative learning with rigorous academic standards, we will prepare students for their journey to and through college. With joy and enthusiasm, we instill a love for learning and we embrace challenges as opportunities for both individual and community growth.

Job Description
POSITION OVERVIEW
The Manager of Student Services (MSS) is responsible for supporting student culture and discipline throughout the school. Reporting to the Associate Director of Student Services (ADSS), the MSS will drive behavioral intervention by identifying trends in classrooms, building strong relationships with students and teachers, and partnering with parents to identify student support needs. The MSS will work one-on-one with students to replace negative and disruptive responses into positive actions.

RESPONSIBILITIESRespond to student discipline incidents, working with students, staff, and familiesManage students to develop positive behaviors and character by providing in-classroom support and developmentPartner with parents to identify strategies that support positive student actionsRefer students to additional support services (i.e. health services, counseling services, mentorship programs, etc.) as necessaryBuild effective relationships among students and teachers to improve the school communityFoster a school community that supports the school's mission and promotes respect and appreciation for all students, staff, and familiesSupport the execution of the school-wide positive incentive systemsCreate and support implementation of individualized development programs for struggling students as necessary, aligned with the discipline vision, to ensure student success in meeting school expectationsSupport the ADSS and school leadership team in the implementation of the plan for school culture that is in alignment with school priorities (structure may include elements of restorative justice, emotional intelligence, cultural competency, etc.)Collaborate with the ADSS to review student case files and manage student retention effortsCollaborate with Response to Intervention (RtI) team on behavioral data tracking to provide tiered support for identified studentsExecute additional duties as needed as a member of the school team (arrival and dismissal support, lunch support, covering classes, etc.)Support daily school operations through classroom coverage and supervision support as needed, including coverage for teacher absences, PTO, and other staffing gaps to ensure a safe and productive learning environment for studentsEXPECTATIONSArrive at school by 8 a.m. and participate in after school professional development three days a weekAttend and participate in school-sponsored family eventsMeet all expectations and requirements as stated in the KIPP Employee HandbookQualificationsCOMPETENCIESBelieves deeply that all students can learn and deserve a high-quality educationGoes above and beyond typical expectations and makes necessary sacrifices to achieve exceptional resultsPerseveres through challenges and is adaptable to changeUnderstands their own strengths and weaknesses and seeks ways to always improveDevelops strong relationshipsCommunicates across lines of differences and proactively creates inclusive environmentsAnticipates reactions and addresses concerns of others to help persuade them to move towards a goalUnderstands how others perceive his/her actions, comments, and toneCreates and sustains an environment in which people from diverse backgrounds and perspectives can succeedPlans carefully to meet both short- and long-term goals and holds themselves accountable to meeting goalsUses data to solve problems
QUALIFICATIONS
Bachelor's degree (preferred)Minimum of two years work experience (required)Experience working as a social worker or working with students who receive special education support (preferred)Additional Information
COMPENSATION
The salary for this position is 50,000 Salary is commensurate with experience and includes a highly competitive benefits package.
Benefits Include:
 Up to 12-weeks paid parenting leave Two PPO Health Plan Options Vision Dental Accident Insurance Critical Illness FSA HSA Life Insurance Short & Long-Term Disability Licensure & Tuition Assistance 403B/401K Roth Retirement Options with employer match up to 10% Employee Assistance Program Extended Employee Assistance Program Paid Time Off with unlimited rollover End of the year Merit Increase Annual Wellness Screenings KIPP Indianapolis is an equal opportunity employer, and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, or any other characteristic protected by applicable law.

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