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Associate Director for Student Success
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Xavier University of Louisiana
New Orleans, LA (In Person)
Full-Time
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Job Description
Associate Director for Student Success Xavier University of Louisiana - 4.1 New Orleans, LA Job Details Full-time 20 hours ago Qualifications Program design Program management Writing skills Academic institution experience Student performance data analysis Data summary reports Master's degree Data management Improving student retention rates Relationship management Educational program planning Colleges/universities Productivity software University experience Full Job Description Posting Details Posting Summary Position Title Associate Director for Student Success FLSA Exempt Department Student Academic Success Office Job Summary Xavier University of Louisiana is seeking to hire an Associate Director of Student Success. This position reports to the Director for Academic Success in the Student Academic Success Office (SASO), will play a play a pivotal role in providing oversight for student success and retention efforts with a focus on targeted student populations, including students. The Associate Director will collaborate with members of the university community to identify effective strategies to support students who need additional support in their educational pursuits. AA.EOE Minimum Qualifications Master's degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field. At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment). Proven track record of creating, managing, and implementing academic support programs and services, including creating reports and data management. Ability to communicate effectively with various stakeholders (students, colleagues, administrators), both verbally and in writing. Must possess diplomacy, confidentiality, and strong relationship-building skills. Exceptional interpersonal skills, especially with students. Proficiency with the Microsoft Office suite of products and Google platforms. Must be detailed oriented and student centered. Preferred Qualifications Doctoral degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field. Experience managing and monitoring transfer student progression and other support groups. Experience with community outreach initiatives for educational support programs. Managerial experience in higher education. Knowledge of advising theory and models of development advising. Excellent interpersonal skills and demonstrated ability to work effectively in a highly collaborative environment. Excellent oral, written communication skills, and organizational skills. Excellent organizational and problem-solving skills. Experienced with managing social media platforms (e.g., Instagram, Facebook, or Twitter). Extensive database management skills. Working knowledge of Banner, EAB Student Navigate, and Degree Works Special Requirements Summary Local and regional travel required. Work Hours Full-Time, 40 Hours/Week Some evenings and weekends required KSA's Knowledge, Education, Experience, and Proficiencies Master's degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field. At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment). Essential Duties and Responsibilities Essential Duties and Responsibilities Description In collaboration with the Director of Student Success, develop and foster a shared student academic success and retention model with measurable productivity standards, goals and outcomes. In collaboration with the SASO Team, provide leadership for academic bridge and transfer programs/initiatives, including the Mellon Transfer Immersion Program, Summer Start Institute, and the Achieve Dual Enrollment Program, planning, programming, and completing quarterly and annual reports. Provide oversight for transfer student efforts, including serving as their primary advisor to strengthen and improve the transfer process. Collaborate with other institutional departments with developing, planning, and implementing student success initiatives in the areas related to student onboarding and improving student outcomes. Work closely with the Director for Student Academic Success to identify barriers and challenges that may impede students' abilities to succeed. Provide quarterly and annual reports to identify success trends and evaluate student academic performance levels. Coordinate departmental communication campaigns and efforts to increase student retention, persistence, and degree completion. Represent the Student Academic Success Office on local, regional, and national committees. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. Other related duties as assigned. Posting Detail Information Posting Number S427P Number of Vacancies 1 Desired Start Date 08/01/2026 Position End Date (if temporary) Posting Date 06/02/2026 Application Review Date Closing Date Open Until Filled Yes Special Instructions to Applicants Qualified candidates are invited to apply using Xavier's online application site by logging in to https://jobs.xula.edu .