Assistant Director of Student Financial Accounts

Rider University invites applications for an Assistant Director of Student Financial Accounts. Reporting to the Director of Student Financial Accounts, the Assistant Director plays a key role in supporting the financial operations of Rider University, with a primary focus on student billing, receivables, and collections. This position ensures accurate financial transactions and compliance with institutional, state, and federal regulations. The Assistant Director also serves as a liaison between students, families, and various university departments to support financial transparency and customer service excellence.

Key Responsibilities:

Oversee semester tuition and fee invoicing processes and maintain billing schedules. Work closely with Enrollment Services, Financial Aid, and Registrar's office to ensure timely and accurate disbursement and reconciliation of financial aid. Manage and update the processing of third-party billing for Federal, State, and County agencies as well as corporate invoicing. Manage accurate adjustments and reconciliation of the student insurance waivers and applications. Support the development and maintenance of payment plans, tuition insurance program, and third-party billing arrangements. Ensure compliance with FERPA, PCI-DSS, and university policies regarding student financial data and payment processing. Participate in software testing and implementation for system upgrades (eg. Banner, Workday, or PeopleSoft). Participates in special projects, policies updates and system updates as directed by Director. Rider provides a generous tuition remission benefit to its employees to further their own education and, in many cases, their dependents' as well. For additional information regarding our Benefits visit Benefits | Rider University Bachelor's degree 3-5 years of progressively responsible experience in a registrar's office, student records, or academic services Knowledge of student information systems and FERPA regulations Excellent organizational, problem-solving, and analytical skills Ability to manage multiple priorities in a fast-paced environment Satisfactory background and/or DMV checks required Experience with financial aid refunding and Title IV compliance. Familiarity with higher education finance regulations and best practices. Knowledge of collections laws and third-party billing