Associate Director of Housing

ASSOCIATE DIRECTOR OF HOUSING

Category:

Staff

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Department:

Residence Life

Locations:

Delhi, NY

Posted:

Mar 10, 2026

Closes:

Open Until Filled

Type:

Full-time

Salary Type:

Hourly

Salary Range:

$75,000.00 - $75,000.00 Position 

ID:

197917

About SUNY Delhi:

SUNY Delhi is leading the way with cutting-edge programs, including Applied Technology (Architecture, Mechatronics, Construction trades, etc.), Veterinary Science, Nursing, Sustainability, Culinary Arts, Liberal Arts, NCAA Division III athletics, etc. We are fueled by our passion to become a leader in the higher education space by our commitment to excellence, celebrating diversity, and including faculty, staff and students from all walks of life! Check out our 60+ award-winning Majors/Programs here https://www.delhi.edu/academics/majors-programs/index.php. While credentials and technical skills are required, SUNY Delhi values those who are committed to continuous learning/growth, work well independently as well as with a team, and are curious, analytical, and problem-solvers. Being a champion for our approximately 2,600 students and the SUNY Delhi mission https://www.delhi.edu/about/president-office/strategic-plan/index.php is essential! If you share these values, please consider applying to become part of our team! Located in the beautiful Catskill Mountains with breathtaking views, you may find more information about Delhi, New York, and the surrounding area here https://www.visitdelhiny.com/. The College offers an outdoor education center, state-of-the-art fitness center, indoor pool, golf simulator, and an 18-hole golf course! Find a virtual tour of our campus here https://www.delhi.edu/admission/visit-delhi/index.php. See where we rank on US News https://www.usnews.com/best-colleges/suny-college-of-technology-delhi-2857

Job Description:

Reporting to the Vice President for Student Life, the Associate Director for Housing Operations plays a leadership role in shapinghousing policies, optimizing housing systems, and aligning operational functions with student life initiatives and institutionalgoals. This role serves as the primary liaison between Residential Life, Informational Technology, and Facilities Operations. Thisis a twelve-month live off position. Aid in the management, operations, and upkeep of database systems and software that are used by the departmentincluding access control (CBORD CS Gold/Access}, housing database (Housing Cloud}, Banner, BroncoCONNECT andothers. Assist in the project management and follow up on facilities and technology projects in the residence halls including workorders, room condition reports, damage billing, and student storage Serve as the Housing Cloud system administrator, configuring applications and portals, permissions, automations, communications, and reports. Build and maintain dashboards and routine reports on occupancy, demand trends, space utilization, and other key metricsensuring an intuitive and effective user experience while maintaining process documentation. Coordinate housing assignments, move-in/move-out processes, keys/access, and operational logistics for residential camps & conferences Analyze occupancy trends and provide data-driven recommendations to optimize housing utilization Lead department's marketing efforts including the print media, webpage, and social media in partnership with the Associate Director for Residence Life Supervise one full-time complex coordinator and student workers Develop, review, and manage housing licenses and agreements in collaboration with campus partners Act as a key liaison for students and families, providing information and resolution regarding housing concerns, assignments, and processes. Coordinate all department communications related to residence hall operations, ensuring clarity and accessibility ofhousing policies, deadlines, and procedural updates. Work closely with Facilities, Dining, Student Financial Services, Student Activities, The Farrell Student and Community Center, University Police, Residence Life, and other campus partners to ensure successful program execution Monitor timelines and operational readiness for year-round housing initiatives Serve as an on-call responder for emergencies, Participate in the student conduct process as a hearing officer. Other duties as assigned, including advising and supporting student groups

Requirements:

Bachelor's degree required 2-4 years of experience in housing operations, conference services, auxiliary services, facilities coordination, or relatedfield Proficiency in housing management software, database systems and office software Strong analytical skills with the ability to interpret data, generate reports, and provide strategic recommendations. Experience coordinating complex logistics or large-scale programs Experience supervising student staff Ability to manage multiple projects simultaneously in a fast-paced environment Preferred Qualifications Master's Degree 5+ years of experience in housing operations, conference services, auxiliary services, facilities coordination, or relatedfield Proficiency in Housing Cloud or similar housing management software Proficiency in Banner or similar student information systems

Additional Information:

SUNY Delhi has a strong commitment to Affirmative Action and Cultural Diversity. The College welcomes responses from women, minorities, individuals with disabilities and veterans. SUNY Delhi is committed to providing a safe and productive learning and living community for our students and employees. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Any offer of employment is contingent on the successful completion of the background check. Visa sponsorship is not available for this position. Your application will not be accepted if you require sponsorship to work in the United States Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov If you need a disability-related accommodation, please contact humanresources@delhi.edu.