Admissions Representative

Admissions Representative Good Shepherd Rehabilitation • Rehab Hospital - Center Valley Center Valley, PA Full Time (40 hrs/wk), Day Shift, 9:00am - 5:30pm: hours may vary

JOB SUMMARY

Serves as the primary point of contact for completing admission paperwork with patients and families.

ESSENTIAL FUNCTIONS

COMPLETES

ADMISSION FOLLOW UPS

By following up with patients the next business day and completing admission paperwork with patient and or family via face to face [Good Shepherd Center Valley (GSCV)] or by phone [Good Shepherd Inpatient Pediatrics (GSIP), Good Shepherd Specialty Hospital) GSSH)], as appropriate. By answering any questions related to admission paperwork and insurance information. Prepares and uploads admission follow up documents and upload in patients file in Cerner. Responsible for accurately performing all functions of patient admissions, which includes but is not limited to, reviewing demographic information with patients, completing appropriate forms, and copying insurance cards and photo ID when appropriate.

ASSISTS ADMISSIONS DEARTMENT WITH OTHER DUTIES AS ASSIGNED

Preadmitting & Blue Book Management. Coordinating dialysis transportation for incoming admissions. Greeting new admissions upon arrival. Cross training on other admission department nee4ds, including but not limited to insurance benefits & pre-authorizations, census management and other duties as assigned. TOURS Serve as the primary point of contact for GSCV tours as needed both scheduled and unscheduled. Will be available to assist speaking with potential patients, patient family members, and/or other referral sources, CONTRIBUTES

TO A POSITIVE WORK ENVIRONMENT

By demonstrating respect through words and deeds By accepting ownership of, and learning from, mistakes By following HIPAA and privacy guidelines By striving to meet and/or exceed customer expectations By responding to concerns of customers in a timely and effective manner

CONTRIBUTES TO TEAM EFFORT

By efficiently and accurately completing job duties and responsibilities By taking initiative to promptly relay messages and share information By promptly responding to requests for assistance By taking initiative to offer help when able By making unique contribution toward meeting and/or exceeding Press Ganey goals By providing coverage in to other areas of the Admissions team as necessary

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma required Associate's Degree preferred Work Experience Previous experience in a health care related role preferred 1-3 years in healthcare role preferred. 5+ years of customer service strongly preferred Licenses / Certifications N/A GOOD

SHEPHERD'S UNIVERSAL FLU PROGRAM

As a health-care provider, we have a professional and ethical obligation to protect our patients and residents from developing further complications.

GOOD SHEPHERD'S UNIVERSAL FLU PROGRAM

To protect our patients and residents, Good Shepherd requires influenza (flu) vaccinations for all Associates, licensed independent practitioners, contracted, agency and temporary employees, students and volunteers. •

Important Note:

Good Shepherd & GSPP Rehabilitation are drug free and tobacco free work environments. As a result, candidates selected for employment may be subject to a drug screen test.•Good Shepherd is an Equal Employment Opportunity employer and does not discriminate in its hiring or employment practices. All qualified applicants will receive consideration without regard to their race, color, creed, religion, national origin, age, disability, sex, sexual orientation, veteran status or any other characteristic protected by State or Federal law.