Senior Assistant Director, Admissions - Enrollment Management Group

Salary:

Commensurate with experience

Benefits:

The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits

Location:

Enrollment Management Group Position Status:

Full-time Hours:

Varied typically 8:30AM-4:30

PM Position Number:

241264

FLSA Status:

Exempt

POSITION SUMMARY

Employee must be a naturally persuasive, creative problem solver who thrives in an upbeat environment with non-standard and varied working hours. A self-motivated, enthusiastic, goal-oriented individual with superior presentation, organizational, and interpersonal skills and will have demonstrated ability to follow direction, problem solve, manage multiple priorities and meet goals. This is a sales-like admissions and prospect management approach to a designated recruitment territory in an environment where recruiters are responsible for reaching enrollment and net revenue goals assigned to them. Daily responsibilities include communication with a large number of prospective students through heavy phone outreach. Personal e-mails, notes, individual appointments, and group presentations are also expected. This position will involve the planning of prospective student recruitment activities, extensive outreach and travel. The Senior Assistant Director serves as a representative of Duquesne University at both on- and off-campus recruitment events, helps to design, implement and execute undergraduate recruitment strategies and manages long-term admission goals in an assigned area as directed by the Admissions leadership team.

DUTIES AND RESPONSIBILITIES

Recruiting undergraduate students and increasing the visibility of Duquesne University within recruitment territory to achieve enrollment objectives: Communicates with a large volume of prospective students through outbound phone calling, text messaging, personal emails, handwritten notes, individual appointments (in-person and virtual), and the regular use of arsenal (both printed and web information as well as members of the campus community - i.e., faculty, alumni, current students, coaches and parents of current students). Cultivates, engages, grades, persuades and closes prospective students, qualifying conversations and generating next steps (visit, apply, file FAFSA, submit enrollment deposit, submit housing application, register for classes, etc.). Leads group information sessions and meets one-on-one with prospective students and parents as well as gives campus tours as needed. Develops meaningful relationships with alumni, school counselors and other constituents in recruitment territory. Demonstrates knowledge of and ability to effectively communicate regarding all aspects of Duquesne University, including but not limited to mission, core values, policies, academic programs, student life, outcomes, athletics, housing, financial aid, billing, advising, etc. Makes financial planning calls. Reports on a regular and ongoing basis to enrollment management leadership regarding all recruitment activities utilizing data from Banner, Slate, Power BI, etc. Makes informed decisions to improve recruitment tactics and further develop visibility and recruitment strategy and takes a "solutions-oriented" approach to partner with supervisor to solve challenges that arise. Provides guidance, mentorship and counsel to newer staff and steps in for supervisors and assumes interim roles when necessary. Communicates actively and effectively with colleagues and partners across campus. Liaises with/supports application review process for assigned territory and school(s) or program(s). Evaluates undergraduate applicants' academic credentials/participates in the admission decision-making process, including awarding of appropriate scholarships. Coordinates and executes a recruitment travel plan inclusive of college fairs, high school visits, information sessions and regional receptions. Travel may occur on weekdays and weekends. Projects and manages travel budget on a university procurement card. Completes other duties as assigned.

Requirements:

Minimum qualifications: Bachelor's degree in a related field from an accredited educational institution. 1-3 years of relevant work experience. Valid PA Drivers License. Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: A valid driver's license is required. Demonstrated planning and organizational skills to accommodate multiple priorities. Exceptional leadership, customer service, interpersonal and communication skills, both oral and written. Effective public speaking and presentation skills. Fluency in Spanish preferred. Excellent analytical and problem-solving skills with the ability to prioritize work. Strong technology skills with proficiency in Microsoft Office Suite; experience with Banner, Slate, social media and integrated database preferred. Ability to think strategically and work in a diverse environment both independently and as part of a team. Ability to lift prospective student marketing materials (~30 pounds) and travel independently. Ability to maintain a high energy level with an enthusiastic, positive approach creating an excellent rapport with prospective students and their parents, team members and other departments within the University community. Professional demeanor with the ability to deal with people in a courteous and tactful fashion regardless of circumstances. Ability to establish and maintain effective working relationships with the University Community. Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS

Applicants are asked to submit a cover letter, resume, and contact information for three professional references. Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit. Duquesne University is Catholic in mission and ecumenical in spirit. Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.