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Director of Residential Services

Job

BLACK HILLS WORKS, INC.

Rapid City, SD (In Person)

$72,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Director of Residential Services 3.2 3.2 out of 5 stars 3650 Range Road, Rapid City, SD 57702 From $72,000 a year
BLACK HILLS WORKS, INC. 103
reviews From $72,000 a year
Director of Residential Services Position Summary:
The Director of Residential Services plays a crucial role in leading and empowering a diverse team to support individuals in achieving their personal goals. The ideal candidate will possess strong leadership, organizational, and communication skills, along with a deep understanding of finance, performance management, and business strategies.
Education and Experience:
This position requires a bachelor's degree from an accredited college or university. Minimum of two years of direct experience in supporting people with Intellectual and Developmental Disabilities (IDD).
Required Skills/Abilities:
Proven capability to effectively manage a wide range of responsibilities. Proficiency in budget management and financial oversight for residential homes Proficiency in Microsoft Word and Excel. Valid driver's license with insurability and a clean driving record required. Candidates must have the ability to pass a qualifying criminal background check and drug test.
Duties/Responsibilities:
Financial Oversight & Budget Management Maintain fiscal oversight with monthly residential home budgets. Identify and execute cost-saving initiatives. Leadership & Departmental Supervision Conduct regular supervision meetings with leadership teams. Maintain consistent communication channels across homes. Strategic Planning & Goal Setting Develop annual departmental goals aligned with organizational mission. Progress towards goals is defined in tracking system. Present monthly progress reports to leadership. Workforce & Schedule Management Collaborate with Workforce Managers to build flexible, compliant schedules. Implement a system for managing PTO, FMLA, and other leave types. Train residential supervisors on scheduling tools and policies. Residential Operations & Compliance Conduct regular audits for regulatory compliance. Provide training on HCBS, ARSD, DOH, CQL, and Fee for Service standards. Ensure implementation of individual support plans. Training, Mentorship & Development Mentor leadership team. Maintain consistent training with leadership teams. Team Support & Problem Solving Track issues and collaborate on solutions for team effectiveness. Regularly assess and report performance challenges to drive growth. Culture & Communication Facilitate regular team building and communication meetings. Launch initiatives to promote empowerment and transparency. Black Hills Works Inc. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.