Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Title:
Library Assistant Department:
Library Type:
Full-Time /
Non-Exempt Work Location:
Onsite (Town Facilities) Reports to:
Library Director Work Schedule:
This is a full-time, non-exempt position. The regular work schedule may vary based on library operations and may include evenings, Saturdays, special events, and adjusted hours as assigned. Regular and predictable attendance is an essential function of the position.
Compensation:
$14.00 - $15.70 / Hourly - DOE About the
Town of Howey-in-the-Hills:
Incorporated in 1925 and nestled in the rolling hills of Lake County, the Town of Howey-in-the-Hills offers small-town charm, historic character, and a collaborative, mission-driven workplace. Our small, dedicated team serves approximately 2,200 residents with integrity, professionalism, and pride in public service.
General Description:
The Library Assistant provides excellent customer service to library patrons and supports the daily operation of the library. Responsibilities include circulation services, assisting patrons with library resources and technology, supporting library programs and events, maintaining library collections, and promoting library services. The position works under the direct supervision of the Library Director and will be required to work some evenings and Saturdays on a rotating schedule.
Essential Functions and Responsibilities:
Provide courteous and professional customer service to patrons, staff, and volunteers. Perform circulation functions including checking materials in and out, registering patrons, updating patron records, processing holds, and collecting fees for lost or damaged materials. Assist patrons in locating and using library materials, databases, digital resources, and technology. Answer directional and basic reference questions and refer complex inquiries to the Library Director. Shelve, organize, and maintain library materials according to established library procedures. Conduct shelf-reading and assist with collection maintenance projects. Assist patrons with basic use of public computers, printing, copying, faxing, laminating, mobile devices, online catalogs, digital resources, and other library technology. Assist with the planning, promotion, and delivery of library programs, outreach activities, and special events. Set up and break down rooms, equipment, and materials for library programs and community meetings. Assist with promoting library services, programs, and events through social media and other communication channels. Perform opening and closing procedures. Maintain records, patron information, and Town-related materials in accordance with applicable Town policies, public records requirements, and confidentiality standards. Assist with town-sponsored events and community engagement activities. Monitor public areas and assist in maintaining a welcoming, safe, and orderly library environment. Explain and apply library policies and procedures in a courteous and consistent manner. Report facility, safety, security, or patron conduct concerns to the Library Director. Perform other duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of basic library procedures, circulation practices, and customer service principles. Ability to assist patrons of varying ages, backgrounds, and technology skill levels. Ability to maintain confidentiality and exercise discretion. Ability to handle routine cash or fee transactions accurately. Ability to de-escalate routine patron concerns independently. Ability to learn library software, online catalog systems, databases, and digital lending platforms.
Minimum Qualifications:
High school diploma or GED equivalent. Basic computer proficiency, including Microsoft Office, internet applications, and common office equipment. Ability to communicate courteously and effectively with the public. Ability to follow oral and written instructions and work collaboratively in a small-team environment. Completion of National Incident Management System IS-100 and IS-700 training within six months of hire.
Preferred Qualifications:
Two years of library, customer service, clerical, educational, or public-sector experience. Experience with an integrated library system, public computers, printers/copiers, digital resources, or library programming.
Essential Physical and Movement Requirement:
The employee is regularly required to: Stand, walk, sit, bend, stoop, kneel, crouch, reach, grasp, and use hands and fingers to handle library materials, office equipment, technology devices, and program supplies. Move throughout the library facility to assist patrons, retrieve and shelve materials, monitor public areas, support programs, and perform opening and closing procedures. Reach above shoulder level, below waist level, and across shelving units to retrieve, shelve, shift, and organize books, media, and other library materials. Push, pull, and maneuver loaded and unloaded book carts, supply carts, and program materials within the library facility. Lift, carry, place, and rearrange books, boxes, program materials, equipment, and supplies weighing up to 25 pounds. Use stepstools or similar equipment, when necessary and in accordance with safety procedures, to access materials or supplies located on higher shelves. Perform repetitive hand, wrist, and arm movements associated with keyboarding, scanning materials, shelving books, processing library materials, and assisting patrons with office and library equipment. Operate a computer, telephone, copier, printer, scanner, fax machine, laminator, cash drawer or payment device if applicable, and other standard library or office equipment. Read printed materials, labels, computer screens, forms, instructions, and patron records. Communicate effectively in person, by telephone, and in writing with patrons, staff, volunteers, vendors, and the general public. Set up, take down, arrange, and move tables, chairs, displays, program supplies, signage, and equipment for library programs, meetings, outreach activities, and Town-sponsored events. The employee may occasionally be required to: Work outdoors or in non-library settings during Town-sponsored events, outreach activities, or community programs. Stand or walk for extended periods during programs, events, or busy service periods. Assist with light cleaning, straightening, and organizing of public service areas, program spaces, and work areas. Respond to routine facility, safety, or patron-service needs within the scope of the position and promptly report concerns to the Library Director.
Emergency Conditions:
This position is required to assist with emergency support functions in the event of a declared emergency and/or any other emergency duties as assigned.
Environmental Conditions:
Work is performed primarily in a public library environment with frequent interaction with patrons, staff, volunteers, children, families, and members of the general public. The employee may experience moderate noise levels, frequent interruptions, competing service requests, and periods of high public activity. Work may also include occasional participation in programs, outreach activities, community meetings, or Town-sponsored events held outside normal library service areas. The position may require evening and Saturday work on a rotating schedule.
Background Screening:
Employment is contingent upon successful completion of a criminal background check and any additional screening required by Town policy. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of an essential function does not preclude management from assigning duties not listed herein. This job description is not intended to be, nor should it be construed as, an all-inclusive list of all responsibilities, duties, skills, or working conditions associated with the position. It is intended to accurately reflect the essential functions and requirements of the job. Duties, responsibilities, and activities may be added, deleted, or modified at any time with or without notice. This job description does not constitute a written or implied contract of employment. Employment with the Town of Howey-in-the-Hills is at-will, and either the employee or the Town may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law. Under Chapter 119, Florida Statutes, all applications and supporting materials submitted to the Town are public records and are subject to public inspection and copying upon request, except as specifically exempted by law. Certain personal information may be confidential and exempt (e.g., Social Security numbers and the specific categories of identifying information listed in § 119.071, F.S.). The Town of Howey-in-the-Hills is a Drug-Free and Smoke-Free Workplace in accordance with Section 440.102, Florida Statutes, and applicable Town policy. The Town of Howey-in-the-Hills is an Equal Opportunity Employer. The Town complies with all applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act, the Genetic Information Nondiscrimination Act, the Pregnant Workers Fairness Act, the PUMP Act, the Uniformed Services Employment and Reemployment Rights Act (USERRA), and the Florida Civil Rights Act (Chapter 760, F.S.). The Town does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. In compliance with the Americans with Disabilities Act (ADA), the Town of Howey-in-the-Hills will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective and current employees to discuss potential accommodations with the employer. The Town of Howey-in-the-Hills participates in the federal E-Verify program and will provide the federal government with Form I-9 information to confirm employment authorization. E-Verify is used only after a job offer has been accepted and the Form I-9 has been completed. If E-Verify cannot confirm authorization, the employee will be provided written instructions and an opportunity to resolve the issue with the Department of Homeland Security (DHS) or the Social Security Administration (SSA) before any employment action is taken. Employment with the Town of Howey-in-the-Hills is at-will. Either the employee or the Town may terminate the employment relationship at any time, with or without cause or notice, consistent with applicable law. This job description does not constitute a written or implied contract of employment.
Pay:
$14.00 - $15.70 per hour
Benefits:
Health insurance Health savings account Life insurance Vision insurance
