Student Assistant - Henderson Library - IT Helpdesk Assistant (Summer 2026)

Student Assistant - Henderson Library - IT Helpdesk Assistant (Summer 2026) Job

ID298427

Location Statesboro, Georgia Full/Part TimePart-Time Regular/TemporaryTemporary About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information Henderson Library - IT Services Job Summary The Student Assistant will support the Henderson Library as an IT Helpdesk Assistant on the Statesboro Campus beginning Summer 2026. Student employees cannot work more than 1300 hours in a 12-consecutive month period. Responsibilities Provides excellent customer service Maintains Student Technology Fee funded printers in Henderson Library Assists walk-up, library chat, and phone patrons with basic technical support of Windows and Mac computers, printers, microfilm readers, scanners, and all related software Helps direct patrons to the proper Library department for their needs Maintains 3D printers and 3D Print requests Assists Library IT department with tasks Works to maintain the appearance of computer labs by pushing in chairs and picking up trash Monitors and reports facility issues to the supervisor Records statistics for departments as needed Shift Specifics Up to 25 hours per week Flexible with schedule of availability Must be able to work nights until 10 PM and weekends if needed Required Qualifications Educational Requirements Must be enrolled in six or more undergraduate credit hours or three or more graduate credit hours at Georgia Southern University. Proposed Salary $7.25 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach Resume Schedule of Availability Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success SKILLS Effective communication (verbal and written), organizational and human relations skills