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Public Services Library Aide
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Washington-Centerville Public Library
Thurman, OH (In Person)
$27,186 Salary, Part-Time
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Job Description
The Washington-Centerville Public Library, a busy mid-sized suburban library serving a population of approximately 56,000 citizens in the communities of Centerville and Washington Township, is seeking four part-time Library Aides in our Public Services department to help us fulfill our Mission and Values and demonstrate our
Customer Service Philosophy Essential Duties & Responsibilities:
Provide outstanding, pleasant, professional customer service both in person and over the phone. Circulation desk duties, including check-in, check out of materials, placing holds and registration of patrons. Answer patron questions and provide assistance and instruction to patrons on use of the library, library catalog, and other library services. Process Search Ohio/Ohio Link requests as needed including paging lists; unpack, check in, and label materials; prepare materials for outgoing requests and returns. Be a strong team player, assisting teammates and performing all sorting, shelving, and other non-patron duties while at the desk. Provide basic reader's advisory to patrons. Read and review library communications, email, intranet and manuals. Other tasks as assigned. Compensation Starting pay is $13.07 per hourSchedule of Hours:
Centerville Library (CV) and Woodbourne Library (WB) Tuesday 2pm- 6pm CV Thursday 9am
- 1pm WB Alternating "Friday 2" 2pm
- 6pm WB with "Saturday 1" 9am
- 1pm WB The position is 12 hours per week, and Sundays are required per scheduling guidelines in addition to above.
Required Skills & Knowledge:
Strong customer service orientation with one year of work experience serving the public. Excellent verbal communication skills. Proven conflict management skills providing win-win resolutions. Proficient in computer skills. Demonstrated ability to contribute in a team environment, good sense of humor. Self-motivated, organized, attention to detail, and productive with excellent time management skills. Ability and willingness to meet scheduling requirements. To be considered for this position, please submit cover letter, resume and WCPL application through Indeed, or to: Washington-Centerville Public Library Human Resources Office at HumanResources@wclibrary.info The WCPL Application can be found at www.wclibrary.info under Employment- please state your availability to work and if you have a preference for any position.