Circulation Assistant (Sat, Sun, and Monday)

Posting Details Position Information Job Title Circulation Assistant (Sat, Sun, and Monday) Position Summary This position is for Saturday 10:45am to 5pm, Sunday 12:45pm to 10pm, and Monday 9am to 5pm.

In this position you will:

Assist patrons while providing excellent customer service. Manage the public service functions of the circulating collections of the

Library:

circulating library materials, assist with basic library statistics associated with circulation, assist with reserve collection, clean as needed, assist student workers in their daily tasks. Essential Duties and Responsibilities Maintain excellent customer service standards, including the ability to engage, interact and communicate with patience, clarity, tact, and courtesy. Assist patrons with catalog searches, database help, and general reference questions. Maintain patron records, maintain paper and toner/ink cartridges in copiers and printers; check to ensure the machines are functioning properly. Shelving books Helping patrons Clean areas of the library Perform opening and closing procedures when needed. Performs all circulation desk duties Check materials in/out/renew materials Assist with reserve materials Issues new patron ID cards/TexShare Other duties as assigned Education, Certifications and/or Licenses High school diploma or general education degree (GED) required Some college preferred Experience Customer service experience preferred Library experience preferred Knowledge, Skills & Abilities Knowledge of library practices, procedures, and techniques. Knowledge of standard filing practices Knowledge of basic computer systems Proficiency with an integrated administrative system and current software programs. Excellent interpersonal and communication skills. Demonstrated ability to successfully work in a team environment. Demonstrated ability to work creatively in a rapidly changing environment. Ability to learn a variety of procedures. Ability to file and use library equipment including the online catalog and automation system. Ability to understand the role and the purpose of the library. Ability to pay attention to accuracy even with many work interruptions. Ability to be a self-starter who is detail oriented. Strong organizational skills with the ability to work independently. Ability to maintain confidentiality, while complying with FERPA regulations. Ability to establish and maintain a good rapport with a diverse group of library users. Ability to maintain a neat & professional appearance and office atmosphere Posting Detail Information Posting Number 2016AS1090P Posting Open Date Open Until Filled Posting Close Date Special Instructions to Applicants