Library Associate IV

Library Associate IV City of Seattle

• 3.7 Seattle, WA Job Details Part-time $38.96
• $47.

24 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Vision insurance Retirement plan Qualifications Live chat Community outreach programs Phone communication Answering patron inquiries Mid-level Administrative experience SharePoint Front desk Technical troubleshooting support Productivity software Communication skills Marketing Full Job Description JOB Invitation to Compete #24-26: Library Associate IVHumanities Central Library, 1000 4thAve, Seattle, WA 98104Regular, FLSA non-exempt; benefitted, part time; 64 hours per pay period

Schedule:

Week 1: Wed 9:30am

• 6pm, Thurs 11:30am
• 8pm, Fri 9:30am
• 6pm; Sat OFF, Sun OFF, Mon 9:30am
• 6pm, Tues OFFWeek 2: Wed OFF, Thurs 11:30am
• 8pm, Fri 9:30am
• 6pm, Sat 9:30am
• 6pm, Sun 9:30am
• 6pm,

Mon OFF, Tues OFFSalary Range:

$38.96

• $47.

24 per hourA pay period is two weeks in length that starts on Wednesday and ends on Tuesday. Hours will include weekdays, evenings and weekends. The schedule listed represents the Library's current operational need and are subject to change. This classification is part of a bargaining unit represented by AFSCME. This position is open to the public and to The Seattle Public Library's employees. Please read the How to Apply section of this bulletin for more information and submit your application and cover letter in NEOGOV by 5:00 p.m. on May 11, 2026 to be considered.

Please note: This recruitment may be used for up to 90 days following the closing date of this posting to fill regular and temporary Library Associate IV vacancies.

OverviewThe Seattle Public Library is a dynamic urban library system that consists of the Central Library and 26 branch libraries and is Seattle's center of information and knowledge and one of the most popular and valued services in the city. Library staff members are highly regarded by the public for their knowledge, quality of service, and caring. Staff members are committed to the Library's values of care, connection, and learning. They are equitable, demonstrate respect, engage in partnerships, and are transparent in their communications and intentions. The Library seeks to foster a culture of innovation which focuses on creativity, engagement, learning, and staff well-being and belonging. If you share these values and meet the qualifications, the Library invites you to apply for this Library Associate IV position.

The Central Library in downtown Seattle serves a diverse patron base including people experiencing housing insecurity, children and teens, immigrants, students, researchers, readers, and others seeking information resources, social service referral, enrichment, and technology support.

If you share these values and meet the qualifications, The Seattle Public Library invites you to apply for the Library Associate IV position in the Humanities at the Central Library.

The Library Associate IV supports Humanities (arts, recreation, literature, history, travel, maps) and many service desks at the Central Library. This position reports to the assistant managing librarian for Humanities. The Library Associate IV will work closely with a team of staff who are responsible for services at the information desk and maintaining a welcoming environment for everyone, including interacting with patrons regarding the Library's Community Use Agreement and using de-escalation skills to support patrons' successful use of the Library.

The Library Associate IV provides a broad range of information services for patrons in person, by phone, chat and email. This position assists patrons with using Library technology which includes use of Microsoft Office software, searching the internet, downloading eBooks, using the Library's online resources, printing, scanning and copying materials. In addition to working information desks, the Library Associate IV provides technical and administrative support to the Humanities team. Assigned duties may include ordering supplies, assisting with department projects, and contributing to the maintenance of SharePoint (intranet) pages for Library staff. This position may be asked to serve on committees, and help colleagues with exhibits, displays, programs and/or outreach activities.

EXAMPLE OF DUTIES

Provide basic reference services in all subjects: Provide reference services in person, on the phone, email and chat , using information resources in print and electronic formats (SPL catalog and website, licensed databases and web resources). Refer complex reference questions to an appropriate reference service provider, when necessary.

Perform basic troubleshooting for patrons who are using library-related technology: Assist patrons with questions related to the Library's public computers, pay for print, and distribute internet guest passes to visitors. Provide instruction and assistance to groups and individuals regarding library-related technology and online resources.

Provide information services related to Library operations, services and policies: Provide information to patrons about operations, services and policies throughout the Library system.

Perform support duties and special projects: Specific support duties for the Library Associate IV includes maintaining and updating branch and region-specific information in an internal, online environment.

Promote Library services and support services that are coordinated by librarians: Contribute to meeting the community's recreational, educational, cultural and information needs by promoting the Library's services, and, when necessary, the Library's policies and procedures. Support and provide public instruction sessions in areas such as accessing digital downloads and using the Library's catalog and databases. Support classes and programs by helping with setup, scheduling, organizing, communication and marketing.

SUPPLEMENTAL INFORMATION

How to ApplyCandidates who meet the qualifications are asked to submit the following items by 5:00 p.m. on May 11, 2026 to be considered for this position.

NEOGOV online applicationA cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position.

Current resume that summarizes relevant education, professional experience, training and skills.

Applications that do not include a cover letter, resume, and complete online application will not be considered. Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews. Benefits and Salary InformationThe full salary range for this position is $38.96

• $47.

24 per hour.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plansInformation about retirement plans can be found at: https://www.seattle.gov/retirement Additional InformationIf you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to . The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us.

Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.