External Applicants:
Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.
Cover Letter and Supporting Documents:
Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.
Important Note:
The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.
Current Employees:
Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Job Description Summary The Individual Giving Coordinator is responsible for the coordination, development, and marketing of general membership and annual giving for Reynolda House and Reynolda Gardens. Working closely with the Director of Advancement and External Affairs, this position is responsible for achieving annual revenue goals. This position provides strategies, leadership, creativity, and resourcefulness to ensure the growth and success of Reynolda's individual giving programs.
- This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University.
All eligible applicants are encouraged to apply.
Job Description Essential Functions:
- Responsible for all member communications, including mailings/phone/online/in person solicitations for new members, member upgrades, and member renewals for the Museum and Gardens.
- Ensures that all membership donations are acknowledged in a professional and timely manner and that all membership data records are accurate and up-to-date.
- Assists the Assistant Director of Advancement Operations in gift processing and performs these duties as needed.
- Prepares weekly, monthly, and annual status reports and membership level analyses.
- Establishes an exemplary member services/customer service program, resolving any member problems quickly and professionally, resulting in continually improving member retention rates, and advancing membership growth in all categories.
- Collaborates with Assistant Director of Advancement Operations to enhance attendance and on-site membership sales.
- In collaboration with the Marketing team, implements direct mail and other acquisition strategies to maximize membership growth and community involvement in the Museum.
- Collaborates on advancement events with the Assistant Director of Advancement Operations and Director of Advancement and External Affairs and provides administrative and on-site support prior to and during certain events.
- Collaborates with the Grants and Stewardship Manager on administrative needs for the cultivation, acquisition, and stewardship of Reynolda donors.
Other Functions:
- Works with staff in the Teaching and Learning Department to ensure membership development is an important factor in program planning.
- Works with the Executive Director, Director of Advancement and External Affairs, and Director of Reynolda Gardens to evaluate giving levels to benefit the Museum and Gardens.
- Supports Director of Advancement and External Affairs in coordinating materials for capital, endowment and planned giving campaign.
Required Education, Knowledge, Skills, Abilities:
- BS/BA required, plus membership and/or annual fund experience with demonstrated success in planning and implementing a goal-driven, results-oriented program.
- Ability to motivate and create enthusiasm museum-wide regarding membership, and be comfortable interacting with people at all levels, both internal and external to the Museum.
- Sense of urgency and commitment to accomplish goals.
- Positive and helpful attitude in interacting with members and volunteers on the phone and in person.
- Strong organizational and communication skills.
- Ability to write clearly and persuasively.
- Excellent proofreading skills and attention to detail.
Digital Fluency:
Experience using CRM systems, along with Microsoft Office 365, specifically Excel, Word, and PowerPoint and Google Docs, Google Sheets, and Google Slides.
- An appreciation for the visual arts and cultural history, and enthusiasm for furthering the mission of the Museum and Gardens.
- Ability to work a flexible schedule to include occasional evening and weekend hours.
Preferred Education, Knowledge, Skills, Abilities:
- Relevant corporate client/customer relationship experience
- Experience with Altru or Blackbaud products
- Experience in customer service, development, and sales
Physical Requirements:
Environmental Conditions:
About Reynolda Reynolda is set on 170 acres in Winston-Salem, N.C. and comprises Reynolda House Museum of American Art, Reynolda Gardens and Reynolda Village Shops and Restaurants. The Museum presents a renowned art collection in a historic and incomparable setting: the original 1917 interiors of Katharine and R. J. Reynolds's 34,000-square-foot home. Its collection is a chronology of American art and featured exhibitions are offered in the Museum's Babcock Wing Gallery and historic house bedrooms. The Gardens serve as a 134-acre outdoor horticultural oasis open to the public year-round, complete with colorful formal gardens, nature trails and a greenhouse. In the Village, the estate's historic buildings are now home to a vibrant mix of boutiques, restaurants, shops and services. Affiliated with and adjacent to the Reynolda Campus of Wake Forest University, plan your visit at reynolda.org and use the free mobile app, Reynolda Revealed, to self-tour the estate.
Mission:
Reynolda-as a museum, garden, and historic country estate-connects people with the beauty and complexity of the American story through the integration of art, learning and nature. We cultivate experiences and environments that foster belonging.
Values:
exploration, open-mindedness, continuous improvement, community building, passion Additional Job Description Time Type Requirement Full time Note to
Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.
About WFU:
Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount. Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.
The University is comprised of:
the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part-time faculty and staff. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto "pro humanitate," which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative. Winston-Salem, North Carolina Wake Forest is located in Winston-Salem, North Carolina, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina. Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene. Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family. Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town.
