Assistant Director of the Randolph Fund

Assistant Director of the Randolph Fund FLSA Classification Full-time exempt Reports to Director of the Randolph Fund Job Description Summary/Objective The Assistant Director of the Randolph Fund supports Randolph College's annual giving strategy by managing a large portfolio of Randolph Fund prospects and helping to build strategy to acquire, retain, and upgrade donors. In collaboration with the Director of the Randolph Fund and partners across Institutional Advancement, the Assistant Director helps move donors through the pipeline by consistent engagement, personalized stewardship, and targeted solicitation. The Randolph Fund includes direct mail, email and digital marketing, a student calling/digital engagement program, and volunteer/peer engagement (e.g., class-based outreach and Reunion giving), including the College's annual Give Day. This position manages a portfolio of approximately 500 prospects with target gift opportunities up to $9,999 and uses data and performance metrics to drive donor contact strategies and results. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Manage a portfolio of approximately 500 annual fund prospects (target gift opportunities up to $9,999) and execute a consistent cadence of outreach, qualification, cultivation, solicitation, and stewardship via phone, email, digital channels, and in-person or virtual visits, as appropriate. Set and achieve annual goals (dollars, donors, and retention/upgrade objectives) in collaboration with the Director of the Randolph Fund; track progress and adjust strategies based on performance. Plan, implement, supervise, track, and analyze the student calling/digital engagement program; hire, train, schedule, and manage student employees. Apply data-driven strategies by producing and analyzing reports and queries within Raiser's Edge, including segmentation for acquisition, retention, upgrade, and reacquisition, and maintaining accurate contact and engagement activity records. Coordinate with colleagues to ensure appropriate referral/escalation of prospects based on capacity and engagement, and to support integrated stewardship and impact messaging. Support annual giving and engagement events and initiatives (including Give Day, Reunion/WildCat Weekend, and related stewardship activities), including committee or volunteer coordination as assigned. Perform other duties as assigned to support annual giving outcomes and overall advancement priorities. Competencies Excellent written, verbal, and interpersonal communication skills; ability to convey donor impact clearly and compellingly. Strong relationship-building skills; comfort initiating donor conversations and making direct asks. Highly organized with the ability to manage multiple priorities, meet deadlines, and maintain strong attention to detail. Analytical and metrics-driven; able to interpret performance data and translate insights into action. Proficiency with CRM/database systems (preferably Blackbaud Raiser's Edge) and related tools that feed the student digital outreach; ability to learn new platforms quickly. High integrity and discretion in handling confidential donor and institutional information. Collaborative, team-oriented approach with a strong commitment to service and donor experience. Supervisory Responsibilities Student workers/callers (student calling/digital engagement program) Work Environment The position typically works in an office environment with occasional travel. Must prioritize work/office presence during critical giving times (e.g., calendar and fiscal year-end, Give Day, WildCat Weekend, Reunion). Must be available to work some evenings and weekends, particularly in support of student calling/digital engagement. Physical Demands May occasionally lift 10-15 lbs. or may walk and/or bend in performance of the job function. Travel Required Up to 30% of time spent on travel for College business may be required. Required Education and Experience Bachelor's degree is required. Minimum of two years of related experience, preferably in annual giving, fundraising, higher education advancement, nonprofit setting, or another related field. Preferred Education and Experience Experience managing portfolios and soliciting gifts via phone, digital channels, and/or visits. Experience supervising or leading student employees, interns, or volunteers. Experience with CRM and digital fundraising platforms and/or giving day tools (e.g., GiveCampus) for fundraising. Additional Eligibility Requirements N/A Work Authorization/Security Clearance Requirements N/A Affirmative Action/EEO Statement If you are an applicant who requires reasonable accommodation to apply, you may contact the Director of Human Resources. The Randolph community values and supports diversity and an inclusive environment. We are particularly interested in hiring candidates who will enrich the diversity of our campus. Randolph is an EOE employer. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.