CLINICAL CARE SPECIALIST

Job No:

540830

Work Type:

Full-time Location:

PHOENIX Categories:

Healthcare/Medical Support Level,Law Enforcement/Detective/Corrections/Protective Services

DEPT JUVENILE CORRECTIONS

The mission of the Arizona Department of Juvenile Corrections is to provide the young people in our care with evidence-based rehabilitative services that enhance their well-being and equip them with the skills and resources they need to thrive as successful members of society.

CLINICAL CARE SPECIALIST 2800 W.

Pinnacle Peak Road Phoenix, Arizona 85027

ADJC Scheduling and Coordination:

Schedule on-site and off-site medical, dental, and mental health appointments. Coordinate transportation and security arrangements as needed, ensuring timely access to care and compliance with facility procedures.

Clinical Support:

Obtain and document youth vital signs (temperature, pulse, respirations, blood pressure, oxygen saturation, and weight) to assist nursing and provider evaluations. Prepare exam rooms and support medical staff during patient visits when required.

Health Record Maintenance:

Maintain accurate and up-to-date youth health records in both electronic and paper formats. Ensure all documentation is complete, confidential, and compliant with HIPAA and facility policies.

Administrative Duties:

Track appointment outcomes, follow-up visits, and treatment compliance. Organize and file medical information to support continuity of care, including scanning of records in the electronic health record.

Communication and Collaboration:

Serve as a communication liaison between healthcare staff, correctional officers, parents/guardians, and youth. Maintain professionalism, confidentiality, and cultural sensitivity in all interactions.

Compliance and Safety:

Adhere to infection control standards, facility policies, and ethical guidelines. Participate in mandatory safety and security training relevant to a correctional healthcare environment. Other responsibilities as assigned, including but not limited to ordering and stocking supplies and ensuring that quality metrics are adhered to and managing procurement functions.

HIPAA Medical Terminology:

Familiarity with diagnostic codes, medications, and clinical jargon to accurately route health requests to the right provider.

Correctional Protocols:

Understanding the chain of command within a secure facility and the specific safety regulations (e.g., tool counts contraband prevention). Electronic Health Records ( EHR ): Proficiency in navigating digital charting systems to ensure continuity of care.

Triage Prioritization:

The ability to review multiple healthcare requests and route to the appropriate discipline.

Logistical Coordination:

Skill in "complex scheduling: coordinating with security for an escort and transportation for off-site visits.

Technical Clinical Skills:

Accuracy in using manual and digital sphygmomanometers, thermometers, and pulse oximeters.

Bilingual Communication:

If applicable, the ability to interpret medical needs for ESL (English as a Second Language) youth to ensure no symptom is "lost in translation."

Administrative Organization:

High-level scanning, filing, and tracking of "pending" outside records to ensure the doctor has all the facts during an exam.

De-escalation & Composure:

The ability to remain calm and professional if a youth becomes frustrated or if an emergency medical "code" is called in the unit.

Cultural Sensitivity & Empathy:

Ability to provide compassionate care to a vulnerable, high-trauma population while maintaining professional boundaries.

Situational Awareness:

A "safety-first" mindset; the ability to stay aware of your surroundings and potential security risks while focused on clinical tasks.

Multi-tasking Under Pressure:

The capacity to handle a ringing phone, a correctional officer asking for a clearance form, and a nurse needing vitals-all at the same time.

Ethical Integrity:

The strength to handle sensitive information and follow strict ethical guidelines, even when pressured by non-medical staff for information. CNA Current State of Arizona employees: In order to be considered for this position, it requires acceptable performance history as demonstrated by not have been issued a letter of suspension or have been involuntarily demoted within one year preceding this job posting close date, and have an overall rating of "meets expectations" or higher on the most recent employee performance evaluation. This position requires driving or the use of a vehicle as an essential function on the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license records checks. The license must be current, unexpired, and neither revoked or suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.)

R2-10-207.010

).

• Affordable medical, dental, vision, life insurance, and short-term disability plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3:42 hours bi-weekly
• Deferred Compensation Program
• Wellness Plans

CORP CORP

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