Patient Care Specialist - Patient Relationship & Administration Role

Patient Care Specialist•Patient Relationship & Administration Role Elixium Health Arvada, CO Job Details Full-time $25•$30 an hour 18 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Direct patient care Customer relationship building Assisting medical staff Client relationship development Customer inquiry handling Medical scheduling Administrative experience Patient interaction Clerical experience Managing patient records

Full Job Description About Elixium Health:

At Elixium Health we are dedicated to enhancing our patients' well-being through a proactive approach in overall health. With over 10 years in the health and wellness field, we're a preventative, diagnostics-first clinic focused on regenerative medicine, metabolic reset, hormone optimization, gut health, and recovery. We pair deep diagnostics with personalized, root-cause care and an emphasis on being patient-centric.

Job Overview:

We are seeking a dynamic patient-focused service professional with administrative and operations experience for the Patient Care Specialist role. In this role, you will be the first point of contact for our clients, building strong relationships while assisting them on their wellness journey. You will also handle a variety of administrative and operational duties to ensure our clinic runs smoothly.

Key Responsibilities:

Serve as the primary point of contact for patients, answering phones, scheduling appointments and addressing inquiries with exceptional customer service. Build and maintain strong relationships with patients, understanding their needs and goals. Maintain communication before, during and after appointments. Perform clinic administrative tasks, such as scheduling appointments, processing orders, and maintaining accurate and up-to-date records. Collaborate with team members to ensure a seamless patient experience. Proactively identify and solve issues, demonstrating a solution-oriented mindset. Assist with operational duties as needed to support clinic efficiency.

Qualifications:

At least 3 years experience in customer service. At least 2 years administrative experience. Engaging and personable demeanor. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills with a focus on building and maintaining relationships. Ability to handle multiple tasks while maintaining a positive attitude. College degree preferred.

Compensation and Benefits:

$25•30/hour based on experience and overall fit Structured 90-day paid training period Medical benefits with 50% employer contribution available after 90 days Dental, vision, life insurance, and 401(k) options available after onboarding Paid time off eligibility following training period Direct mentorship and hands-on development Clear opportunity for advancement as the company scales

Schedule and Setting:

On-site, Arvada, CO (patient-facing) Monday•Friday 9 am•5 pm

Our Culture:

Our core values are patient centric, delivering results and evidence based practice. We're intentional about building a place where our team benefits as the company grows. When you join Elixium Health, you're not just joining a company•you're becoming part of a movement dedicated to building a healthier future, one patient at a time.

Pay:

$25.00•$30.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Vision insurance

Work Location:

In person