Quick - Air Logistics Healthcare Operational Care Specialist

Quick - Air Logistics Healthcare Operational Care Specialist Kuehne+Nagel - 3.5 Doral, FL Job Details 23 hours ago Benefits Health insurance 401(k) Tuition reimbursement Qualifications English Full Job Description It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ We are looking for a detail-oriented and customer-focused Air Logistics Healthcare Operational Care Specialist to support time-critical, temperature-sensitive shipments within our healthcare and life sciences network. In this role, you will monitor shipments end-to-end, proactively manage exceptions, and collaborate closely with internal teams, service partners, and airlines to ensure consistent, compliant, and high-quality service for our customers. This position is ideal for logistics professionals who thrive in fast-paced environments, demonstrate strong problem-solving skills, and are passionate about delivering excellence in healthcare logistics. How you create impact Monitor and track healthcare and life sciences shipments through active alarm management and milestone verification Ensure all time- and temperature-sensitive shipments remain compliant throughout transit Communicate effectively with airlines, carriers, and service partners to resolve issues and maintain service standards Collaborate closely with Customer Service, CRMs, and Key Account Managers to maximize client satisfaction Identify, investigate, and escalate discrepancies or service disruptions, keeping management and customers informed Manage inbound bookings and operational inquiries through shared mailboxes and phone communication Maintain accurate shipment documentation in compliance with country regulations, GDP, and ISO requirements Support quality control processes by identifying gaps and recommending service or productivity improvements Utilize internal systems (including Quick Enterprise systems and QuickTrac) to ensure operational accuracy Promote teamwork, professionalism, and adherence to company policies and training requirements

Shift:

Monday to Sunday (Tuesday & Saturday off) 4pm to 12am What we would like you to bring 2+ years of experience in air courier, freight forwarding, or logistics operations (healthcare or cold chain preferred) Strong understanding of time-critical, temperature-controlled, or biopharmaceutical shipments Proficiency in MS Office and logistics operating systems; strong written and verbal English skills required Ability to work under pressure with flexibility for off-hours schedules, including evenings or holidays as needed IATA Dangerous Goods certification and second-language fluency are strong assets This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship. What's in it for you Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-UT1 Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. EEO Statement Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. Contact Kuehne+Nagel Recruitment Team -