Program Assistant

Program Assistant at BuzzClan Program Assistant at BuzzClan in Orange, California Posted in 3 days ago.

Type:

full-time

Job Description:

Please find below the details:

Position:

Program Assistant (GARS)

Location:

Onsite - Orange, CA 92868

Duration:

6 months (Possibilities of extensions/conversion)

Shift:

Day 5x8-

Hour Schedule :

Monday to Friday, 8:00 a.m. - 5:00 p.m.

Key Responsibilities:

• Provide program support for grievances, appeals, and provider dispute activities.
• Monitor and process incoming complaints via phone, email, fax, mail, and internal tracking systems.
• Create and maintain complaint case files with accurate classification and documentation.
• Respond to information requests from regulatory agencies in a timely manner.
• Generate acknowledgment letters and assist with documentation for state hearing processes.
• Support administrative functions including file creation, scanning, routing, and forms development.

Minimum Requirements:

• High School Diploma or equivalent.
• 1+ year of experience in grievances/appeals or Medi-Cal, Medicaid, or Medicare programs.
• Strong communication, organizational, and analytical skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).

Preferred:

Bilingual in Spanish, Vietnamese, Chinese, Korean, Arabic, or Farsi.