Program Assistant (Enrollment Medicare)

Program Assistant (Enrollment Medicare) 3.8 3.8 out of 5 stars Orange, CA 92859 $23

• $28 an hour
• Temporary, Contract Aroha Technologies 16 reviews $23
• $28 an hour

•

Temporary, Contract Job Title:

Program Assistant (Enrollment Medicare)

Department:

Customer Service Enrollment Reconciliation & Member Communications Duration:

Temporary Contract Work Schedule:

Monday to Friday, 8:00 AM 5:00

PM Pay Range :

$23.00

• $28.

00 per hour

Position Summary:

The facility is seeking a detail-oriented and motivated Program Assistant (Enrollment Medicare) to support services for Medicare dual eligible members. This role involves performing complex enrolment/disenrollment tasks, handling data reconciliation, and managing escalated issues. The Program Assistant will also collaborate across departments to ensure compliance with regulatory requirements and support operational goals.

Key Responsibilities:

Support daily operations related to Medicare enrollment and disenrollment Coordinate specialized processes and workflows Respond to inquiries and interpret policies and regulations Develop reports, track data, and maintain accurate documentation Serve as liaison between departments and external entities Ensure processes are compliant with regulatory standards Conduct quality assurance audits Communicate effectively with internal and external stakeholders Perform other tasks and projects as needed to support business objectives

Minimum Qualifications:

High school diploma or equivalent Minimum 1 year of experience in eligibility and/or data reconciliation OR an equivalent combination of education and experience

Preferred Qualifications:

Background in Medicare and health insurance Experience interacting with regulatory bodies (e.g., DHCS, DMHC) Bilingual in English and a defined threshold language (e.g., Spanish, Vietnamese, Korean, Farsi, Arabic, Chinese)

Skills & Abilities:

Strong written and verbal communication Excellent problem-solving and analytical skills Ability to manage multiple priorities independently High attention to detail and organizational skills Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) Ability to work in a fast-paced environment and meet deadlines Collaborate across departments and lead cross-functional tasks Yashika Jaint Healthcare Recruiter 510-400-6494 Yashika@arohatechnologies.com #CNA2025