Program Assistant I

Salary Range:

$20.89 - $23.49/HOUR, depending upon qualifications, plus benefits. We're seeking a detail‑oriented individual to support a variety of administrative functions within our Continuing and Distance Education department. This role helps keep daily operations running smoothly by assisting staff, responding to learner inquiries, handling routine paperwork, and supporting processes related to program participation and enrollment. The ideal candidate is organized, communicative, and comfortable working in a fast‑paced, service‑focused environment. SDState is the state's largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities. This position is located in Brookings, SD Must be authorized to work in the U.S. Sponsorship is not available for this position.

Job Responsibilities:

This position provides comprehensive administrative support for Continuing and Distance Education, including assistance to the director and departmental staff. Responsibilities include delivering excellent customer service and phone support to prospective and current online, distance, and dual credit learners; processing dual credit applications and related documentation; managing externally supported paperwork; serving as the department's accessibility liaison; and supporting general office operations and management.

Benefits :

SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university's guidelines.

Knowledge, Skills & Abilities:

Knowledge of:

Computer software and systems (i.e., Outlook, Word, Excel). University processes and procedures or ability to learn. Database management. Customer service practices. Skill & Ability to: Demonstrated strong communication skills both written and verbal. Ability and desire to find information not readily available. Analyze and create reports from various sources of information. Make independent-decisions using critical thinking and problem solving. Develop effective relationships with internal and external customers.

Application Procedures:

SDState accepts applications through an on-line employment site. To apply, visit: https://yourfuture.sdbor.edu , search by the position title, view the job announcement, and click on "apply for this job." This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted. Any offer of employment is contingent on the university's verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University's Drug and Alcohol Testing Policy 4:14. [

CSA02679P

; SE5679; 11041] For additional information regarding this position or questions about the online application process, please contact Human Resources at 605-688-4128.