Program Assistant I

Program Assistant I Posting Details Posting Details Logo Institution South Dakota State University Working Title Program Assistant I Posting Number

CSA02679P

Department SDSU-Continuing & Distance Education Physical Location of Position (City) Brookings Posting Text We're seeking a detail‑oriented individual to support a variety of administrative functions within our Continuing and Distance Education department. This role helps keep daily operations running smoothly by assisting staff, responding to learner inquiries, handling routine paperwork, and supporting processes related to program participation and enrollment. The ideal candidate is organized, communicative, and comfortable working in a fast‑paced, service‑focused environment. This position is located in Brookings, SD Must be authorized to work in the U.S. Sponsorship is not available for this position.

Job Responsibilities:

This position provides comprehensive administrative support for Continuing and Distance Education, including assistance to the director and departmental staff. Responsibilities include delivering excellent customer service and phone support to prospective and current online, distance, and dual credit learners; processing dual credit applications and related documentation; managing externally supported paperwork; serving as the department's accessibility liaison; and supporting general office operations and management.

Benefits:

SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university's guidelines.

Knowledge, Skills & Abilities:

Knowledge of:

Computer software and systems (i.e., Outlook, Word, Excel) University processes and procedures or ability to learn Database management Customer service practices Skill & Ability to: Demonstrated strong communication skills both written and verbal Ability and desire to find information not readily available Analyze and create reports from various sources of information Make independent-decisions using critical thinking and problem solving Develop effective relationships with internal and external customers

Application Procedures:

SDState accepts applications through an on-line employment site. To apply, visit: https://yourfuture.sdbor.edu, search by the position title, view the job announcement, and click on "apply for this job." This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted. Any offer of employment is contingent on the university's verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University's Drug and Alcohol Testing Policy 4:14. Posting Date 04/28/2026 Closing Date 05/12/2026 Open Until Filled No First Consideration Date Advertised Salary $20.89 - $23.49/hr., depending upon qualifications, plus benefits Duration of the Term 12 months If Other, describe duration Appointment Percent 100 Work Hours

M-F, 8-5

Typical Hours Worked Per Week Appointment Type Regular Scope of Search External (includes Internal) If internal, define scope of search This position requires Travel, Weekends/Holidays, Valid Drivers License If other, please indicate Department Description and Cultural Expectations SDState is the state's largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities. Equal Employment Opportunity Statement South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing HR@sdstate.edu. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007.

Phone:

(605) 688-4128. Contact Information For additional information regarding this position or questions about the online application process, please contact Human Resources at 605-688-4128. Working Conditions Cognitive Requirements Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Multiple Stimuli, Pace-average, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication Protective Clothing/Equipment Please check the appropriate response for this position's use of the following protective clothing or equipment. If other protection is used please identify Physical Requirements Please designate the physical requirements of this position Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Sitting for sustained periods of time, Use Both Hands Describe any of the conditions selected Sensory Requirements Please check the appropriate response that describe the sensory requirements for this position. Hearing, Vision (With and without corrective lenses) Working Conditions & Exposures Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Changes of Temperature, Exposure to Dust, Exposure to Noise, Walking/Standing on wood, metal or concrete Please describe, in more detail, any of the conditions checked above Working Environment Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.