Job Description
Program Assistant (Part-Time) Vivent Health - 3.0 Milwaukee, WI Job Details Part-time From $24 an hour 19 hours ago Benefits Paid holidays Health insurance Paid time off 401(k) matching Loan forgiveness Opportunities for advancement Qualifications Microsoft Excel Microsoft Outlook High school diploma or GED Technical Proficiency Full Job Description •This role will be working 24 hours a week•If you are currently employed at Vivent Health, please log into UKG and submit your application through the My Company/View Opportunities page. Get ready for something extraordinary! Picture this - as a part-time employee you've got paid time off, plus paid holidays. That's just the start of the great benefits at Vivent Health. We also offer a 401(k) with a full match up to 5%, plus other perks. But here's the real deal. Your journey with Vivent Health isn't just a job. It's a chance to join an organization dedicated to fostering a workforce that reflects diverse backgrounds, perspectives, and experiences. This makes you a part of something bigger and enables you to have a meaningful impact in our communities and the lives of the amazing patients we serve. Here are a few highlights of what working at Vivent Health may offer you:
Equity Practices:
Fair treatment, access, and opportunities for all employees, creating an environment where everyone feels valued, respected, and empowered to contribute. Professional Growth:
Opportunities for professional development and advancement, along with training programs and events that promote cultural competence, unconscious bias training, and awareness. Collaboration on an inter-disciplinary team:
Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole person-care across medical, behavioral health, pharmaceutical, research, and more! Delivery of quality patient care:
Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes. YOUR CONTRIBUTION
Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations. The Program Assistant Social Services Program will be an integral part of our mission to support individuals and families affected by HIV disease. Your role involves assisting with programs designed to provide crucial support, including school and holiday gifts, financial assistance for prescriptions, and various other resources. OUR EXPECTATIONS
Winning skills and behaviors for success. Essential Job Duties Collaborate with the Social Services team to support programs that provide school supplies, holiday gifts, and financial assistance for prescriptions and other essential needs. Maintain accurate and detailed records of housing service provision to ensure transparency and accountability. This includes tracking client eligibility, documenting service utilization in the Provide Enterprise system, and managing paper-based files for forms and documentation not captured electronically. Work collaboratively with Vivent Health case management and housing staff to efficiently process assistance requests from submission to payment. Proactively communicate with staff throughout the process, promptly addressing questions to ensure staff and clients are informed of the status of assistance requests. This fosters teamwork and enhances process efficiency. Support the administration of housing programs through various projects assigned by the supervisor, Associate Director, Director or Senior Leadership of Social Services. Tasks include running reports to aid service utilization, coordinating with Finance staff for payment processing, and registering new clients in Provide Enterprise. Facilitate access to financial assistance resources, helping clients navigate and apply for available support programs. Interact with clients and their families with empathy and cultural sensitivity, recognizing and responding to their individual needs and circumstances. Maintain accurate and up-to-date records of programming activities and client interactions in accordance with agency documentation standards. Work closely with case management, development teams, and volunteers to coordinate donor engagement for local programs. Coordinate supportive resources for families affected by HIV, ensuring access to comprehensive services that promote stability and wellness. Advocate on behalf of clients to ensure appropriate services and support are delivered in a timely and effective manner. Provide administrative support for housing and financial assistance programs, including processing rent, utility, and shelter assistance requests. Assist with program administration by running utilization reports, supporting payment coordination with Finance, and registering clients in the agency's service database. Provide administrative support for housing and financial assistance programs, including processing applications for rent, utility, and shelter assistance from submission through payment. This includes reviewing documentation, routing completed requests for approval, coordinating payments to landlords, utility companies, and vendors, and assisting with file review to ensure compliance with grant and funder requirements. Other duties as assigned. Adhere to all agency policies, including but not limited to Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, training, and other relevant policies. KNOWLEDGE REQUIRED
Required and preferred knowledge and experiences to succeed. Education:
High school diploma or equivalent Work Experience:
Experience as an Administrative or Program Assistant in a busy office or clinical setting involves diverse responsibilities and preferred skills. Good organizational abilities and demonstrated attention to detail. Excellent verbal, interpersonal, and written communication skills. Ability to advise and guide on best practices and ways to innovate. Strong analytical, problem-solving, and decision-making capabilities. Team player with the ability to work in a fast-paced environment. Soft Skills Strong organizational and communication skills Ability to maintain confidentiality and adhere to all agency policies Comfort working in a fast-paced, team-oriented environment Technical Skills Strong proficiency in Microsoft Office (Word, Excel, Outlook) Web-based computing experience. Additional Preferred Experience:
Experience in a not-for-profit environment, especially organizations that specialize in HIV treatment. Pay Rate Starting at $24/hourly (Depending on Experience) The final salary will be determined based on factors such as market data, internal equity, candidate experience and qualifications. Please note that it is uncommon for an individual to be hired at or near the top of the range . Public Student Loan Forgiveness Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for - nor forgive - federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify. Please follow this URL to review one such program and their requirements: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) Education Preferred Bachelors or better in Social Work or related field Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
