Part-Time TLC Specialist

The Part-time TLC SpecialistisamemberofThe Learning Center (TLC)team.

Thepositionincludes staffing TLC front desk, including appointment management, tutor referral tracking, accessing and addressing the needs of students in-person, over the phone, or through electronic communication. The Part-time TLC Specialistalsoproctors placement testing, nursing testing, make-up tests, and distance learning exams. Additionally, the Part-time TLC Specialist will tutor students in a variety of areas, including introductory computer use and Microsoft Office Suite, writing, and basic study skills. Staff TLC front desk and manage all TLC traffic, including in-person visits, phone calls, emails, kiosk management. Manage the scheduling of tutoring appointments and a variety of testing appointments including placement testing, nursing entrance exams, make-up testing, and distance education proctored exams. Administer the requests for and collection of tutoring referrals, both paper and electronic. Maintain paper and electronic records of tutoring andtesting each semester. Engage in all aspects of testing within TLC, including scheduling test dates and times, working with partnering institutions or agencies. Tutor students in introductory computer use, Microsoft Office Suite, LMS, virtual meetings software, and basic study and test taking skills. Gather monthly and yearly reports of testing Promote TLC through class visits and participation in campus events Bachelor's Degree from a regionally accredited institution. Understanding of student support services and community college student needs. Able to work with a variety of students from high school through adulthood. Must be creative, flexible, and possess strong organizational and interpersonal skills. Proficiency in Microsoft Office software and the use of a variety of office equipment, and ability to use a student retention platform. Experience as a tutor or in working in a tutoring or testing center.