Job Description
Representative I Sports YMCA of Metropolitan Denver - 3.3 Denver, CO Job Details Part-time $19.29 an hour 18 hours ago Benefits Paid time off Employee assistance program Paid sick time Qualifications Customer communication Conflict management Individual consumer customer service Fitness customer service Full Job Description Schedule Part-time Primarily evenings and weekends Seasonal opportunities with potential for growth High-fives. Hustle. Heart. At the YMCA, youth sports are about more than wins and losses — they're about confidence, teamwork, and belonging. We're looking for a dynamic, dependable Youth Sports Representative to help create an organized, positive, and memorable experience for players, coaches, and families. If you thrive in an active environment and love bringing calm to game-day excitement, this role is for you. What You'll Do Serve as the YMCA's friendly and professional presence during youth sports events Support volunteer coaches with logistics, communication, and equipment Assist with set-up and take-down of fields/courts and supplies Act as a liaison for parents — answering questions and resolving concerns with care Monitor safety and ensure YMCA policies are followed Help create an environment where every child feels welcomed and supported You'll be the steady, positive leader who keeps game day running smoothly. What We're Looking For You might be a great fit if you: Enjoy working with children and families Stay calm and solutions-focused in fast-paced settings Communicate clearly and respectfully Can confidently address minor concerns in the moment Value teamwork and model positive sportsmanship Bonus points for: Youth sports experience Customer service or leadership experience CPR/First Aid certification (Need to obtain within 30 days of hire.) Why the YMCA? When you join the YMCA, you're part of something bigger. We believe every child deserves a positive sports experience — one rooted in caring, honesty, respect, and responsibility. You'll help build skills that last far beyond the final whistle.
POSITION SUMMARY
The Representative, Sports working as part of the Sports Team, will deliver world- class customer service and relationship building skills to create a welcoming and safe environment at the YMCA by enforcing YMCA sports rules and philosophies. The incumbent will also exhibit the core values of caring, honesty, respect and responsibility in all aspects of their work with the YMCA. OUR PATH
For 150 years, the YMCA of Metro Denver has been more than a place - it is a movement that lifts spirit, mind and body for all. Our direction is clear:
Elevate Lives and Rise Together. Grounded by our mission and strengthened by the global YMCA movement we will elevate our people, purpose, partnerships and promise. ESSENTIAL FUNCTIONS
Maintain courteous, friendly, helpful attitude in a positive manner towards participants, coaches and parents, while officiating games and keeping safety as the number one priority Keep an orderly playing environment where games start and end on time; be aware of surrounding weather conditions and delays or postpone games as determined by the YMCA guidelines Recite sports oath with players and coaches before each game; evaluate coaches and program quality a minimum of twice during the season (mid-season and end of season); report any inappropriate or problematic behavior, other observations and/or complaints to supervisor Follow and enforce all YMCA procedures and policies, including YMCA sport model and sport specific rules, personnel guidelines, safety guidelines, facility access procedures and membership policies. Carry out emergency plans as necessary Maintain a clean and safe playing environment; survey gym/field for possible hazards and take initiative to clean up/repair areas; set up and tear down any necessary equipment and report damaged equipment or any unsafe conditions to your supervisor Be the primary responder to any accidents/incidents and fill out appropriate paperwork as needed LEADERSHIP COMPETENCIES
Clear Communication Customer Service Inclusion Safety Active Listening Teamwork WORK ENVIRONMENT & PHYSICAL DEMANDS
Physical demands described here are representative of those needed to successfully perform the essential functions of this job; reasonable accommodation can be made to enable individuals with disabilities to perform essential functions Frequently required to sit, reach and must be able to move around the work environment Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, and focus Noise level in the work environment is usually moderate to high YMCA CHILD ABUSE PREVENTION & RISK MANAGEMENT
The YMCA is committed to the safety and well-being of all children and vulnerable individuals. As part of our commitment to child abuse prevention and Praesidium accreditation standards, all employees are required to comply with YMCA abuse prevention policies, including screening, training, supervision, and reporting requirements. QUALIFICATIONS
Minimum age of 16 Sports knowledge and understanding of YMCA rules and procedures Strong customer service, problem solving and communication skills with the ability to relate well to participants, coaches, and families; can handle conflict when necessary Possess a positive and professional attitude BENEFITS
Free individual membership Program discounts Generous Retirement Contribution Options -Includes company contribution of 10% once eligibility is met Employee Assistance Program Accrue 1 hour of paid sick leave for every 30 hours worked Paid Time off for those scheduled and working 20+ per week
