Emergency Department Scribe

Job Responsibilities Completes necessary communication for patient processing, including answering multiline telephone system, scheduling patient appointments, recording and relaying information to staff, patients, and other customers Completes registration of all new patients, including identifying and completing demographic and insurance verification Ensures authorization for insurance is obtained prior to patients initial visit, and continued authorization for additional treatment sessions Schedules patient evaluation appointments and subsequent treatment sessions Manages outpatient scheduling for clinicians daily Prepares patient medical record prior to initial visit, and assists with ongoing medical record management Performs daily billing Compiles departmental statistics daily and reports to Administrative Secretary on a monthly basis Tracks and assists with documentation and claims processing for Medicare and Workers Compensation claims to ensure reimbursement of rehab services Assists HIM in processing medical record requests and ensures authorization to release patient information Collects and processes copayments from patients when applicable Types monthly departmental staff meeting minutes and distributes to appropriate staff Has knowledge of and participates in departmental and organizational initiatives for performance improvement (PI). Demonstrates knowledge of hospital and departmental infection control policies?

Position Qualifications Minimum Required:

High School Diploma or equivalent Knowledge of general office procedures and practice Strong computer skills, including proficiency with standard office and healthcare software systems

Preferred:

Prior experience as a medical receptionist, including familiarity with insurance processes related to outpatient medical services Foundational knowledge of principles and procedures in physical therapy, occupational therapy, speech and language pathology, and cardiac rehabilitation Work Environment All work is performed in a department which consists of several clinical rooms and offices and sometimes requires working in close quarters with other employees. These rooms are all air conditioned and heated.

PERSONAL PROTECTIVE EQUIPMENT

As needed gloves, mask, gown as per blood and body fluid precautions. Age of Patients Served All Age Groups HIPAA RolesBased Access to Patient Information Clinical Access to patient information that is not restricted (an example of restricted information is ARU) Level 3