EMPLOYEE RELATIONS-LEAVE ADMINISTRATION

EMPLOYEE RELATIONS-LEAVE ADMINISTRATION

Forrest General Hospital •

HUMAN RESOURCES

Hattiesburg, MS HUMAN

RESOURCES

Full Time, M-F 8a-5p Req # 48094

Employee Relations:

Research and recommend the adoption of best human resources practices Monitor compliance with applicable federal and state employment regulations, and advise Manager regarding areas of noncompliance. Advise Leadership regarding compliance with human resources policies and practices as well as provides coaching to Leadership regarding employee relations issues. Educate Leadership regarding employment laws including documentation required for employee human resources files Investigates employee relations cases and assures appropriate documentation is received for the HR file. Documentation will include (not inclusive list): employee statements, camera footage, copies of patient charges, if warranted pictures or screenshots Carry out termination meeting when warranted. Thoroughly document details regarding termination meeting. Scan documents into personnel records. Maintains a comprehensive weekly activity log (OneNote) detailing all tasks and interactions, including but not limited to: phone calls, emails, manager complaints and coaching, employee concerns, HRIS issues, attendance adjustments, timecard unlock requests, termination and accommodations meetings, corporate compliance matters, drug screenings, open employee relations investigations, demotion/position change meetings, employee office visits, document scanning/indexing, FMLA and medical leave documentation (including provider certification submissions), Approved and denied leaves of absence Authorizations for leave requests processing, Return-to-work tracking and leave case updates, Miscellaneous meetings/activities, and unemployment claims and hearings. Provide training and assistance to KRONOS Workforce Attendance users. Provide input into the design and management of the HealthStream job performance/competency assessment process and provide assistance to HealthStream Competency Center users. Assist Manager in development and delivery of employee and leadership development programs. Perform other duties as assigned.

Leave Administrator:

Serves as the primary contact for all leaves of absences processes FMLA, Medical Leave, Military Leave, and Special Leave. Maintains Leave records in Kronos/UKG system by: Opening/Closing leaves in a timely manner, Updates case notes in leave file in a timely manner, Adds Leave time to Calendar in UKG/Kronos system, Coordinates with Worker's Compensation group to document all leaves due to employee's on-the-job-injury Processes status changes in Lawson for leaves of absence in timely manner. Notifies Benefits group, HR Compensation Analyst, and Payroll group of status changes as required. Oversees process for Family Medical Leaves (FMLA): Determines if employee is eligible for FMLA Sends required documentation to the employee and healthcare provider in a timely manner Notifies employee's manager of dates of FMLA, and appropriate recording of benefit time on timecard Ensures the employee has a healthcare provider's clearance to return to work before resuming duties. Runs reports in UKG/Kronos to enter leave time and check for undocumented leaves of absence Serves as primary contact with health care providers (HCP) when it becomes necessary to seek additional information or needed documentation for leave process. Scans leave documents into employee records on a timely basis. Discusses regulatory questions and/or problematic leave cases with Manager. Apprises Manager when a need for possible ADA accommodation consideration is indicated. Serves as back-up for Regional HR Managers at regional hospitals when they are unable to perform their duties related to leave administration. Performs other duties as assigned.

Performance Expectations:

Employee Relations:

Core Responsibilities & Outcomes Manages employee relations cases promptly, ensuring fair, consistent, and compliant resolutions. Conducts thorough, well-documented investigations into workplace concerns. Maintains accurate and confidential employee records and case files. Interprets and applies company policies consistently across situations. Communication & Service Responds to employee and manager inquiries in a timely, professional manner. Demonstrates strong conflict-resolution and active listening skills. Provides clear guidance to managers on handling employee issues. Builds trust while maintaining neutrality and confidentiality. Compliance & Risk Management Ensures adherence to federal, state, and company employment laws and policies. Identifies potential risks and escalates issues appropriately. Supports audits and maintains documentation aligned with legal requirements. Collaboration & Support Partners with HR, leadership, and legal teams on complex employee matters.

Leave Administrator:

Core Responsibilities & Accuracy Administers employee leave programs (e.g., FMLA, ADA, state/local leaves, company policies) accurately and consistently. Reviews and processes leave requests, certifications, and documentation with a high level of detail. Tracks leave balances, eligibility, and return-to-work dates without errors. Maintains complete, organized, and confidential records. Timeliness & Case Management Acknowledges and processes leave requests within established timelines. Manages caseload efficiently, ensuring deadlines for notices, follow-ups, and determinations are met. Proactively follows up on missing or incomplete documentation. Compliance & Risk Management Ensures all leave practices comply with federal, state, and local laws, as well as company policies. Identifies potential compliance risks and escalates appropriately. Prepares and maintains audit-ready documentation. Communication & Employee Support Clearly explains leave options, rights, and responsibilities to employees and managers. Provides timely, empathetic, and professional responses to inquiries. Communicates status updates and next steps throughout the leave process. Coordination & Collaboration Partners with HR, payroll, benefits, and managers to ensure seamless leave administration. Coordinates return-to-work processes, including fitness-for-duty or medical release requirements when applicable. Systems & Reporting Accurately inputs and updates data in HRIS or leave management systems. Generates reports on leave usage, trends, and key metrics. Identifies opportunities to improve processes and system efficiency. Continuous Improvement Stays current on leave laws and best practices. Recommends process improvements to enhance employee experience and compliance.

Qualifications:

Education/Skills Bachelor degree in human resources management, business or behavioral sciences required. Will accept 4 years of Human Resources experience in lieu of degree. Must be computer-literate.

Work Experience:

Minimum of 5 years previous experience in Human Resources required. Certification/Licensure-DUE

UPON HIRE

Senior Level HR Certification (SHRM_SCP or SPHR) Preferred Maintains a comprehensive weekly activity log (OneNote) detailing all tasks and interactions, including but not limited to: