Energy Advocate

EMPLOYMENT OPPORTUNITY

Town of Lexington We are currently accepting applications for the part time temporary (25 hrs/wk) position of:

Energy Advocate Town Manager's Office Hourly Rate:

$30.00- $35.00 No benefits This position is funded through the end of 2027 with the possibility of extension The

REQUIRED

Town of Lexington application form A cover letter and resume must be received in the Town's Human Resource Department. This position will remain open until filled

GENERAL SUMMARY

Under the direction of the Town of Lexington's Sustainability & Resilience Officer, the Energy Advocate will lead the Town of Lexington's outreach to residents and small businesses to increase participation in Mass Save® energy efficiency programs. This role engages communities, especially underrepresented groups, to access energy-saving opportunities that lower utility costs and contribute to a sustainable future. As an Energy Advocate, you will build partnerships and foster community to increase local knowledge about Mass Save programs and to support energy efficiency program enrollment and participation. As part of a statewide cohort of Energy Advocates in the Mass Save Community First Partnership (CFP), the Energy Advocate will receive training and ongoing support from the Town of Lexington and the

Sponsors of Mass Save:

Eversource and National Grid. This is a unique opportunity for a self-driven, organized professional passionate about community sustainability and committed to making a measurable impact.

ESSENTIAL JOB FUNCTIONS

Community Outreach:

Develop and implement a localized outreach plan targeting priority groups -- including renters, landlords, moderate-income households, non-English speaking households, and small businesses - that meet or exceed the Town of Lexington's goals. Organize events, deliver presentations, and utilize media channels to promote the Mass Save programs.

Community Representation and Engagement:

Serve as a representative of the Town of Lexington in the Statewide CFP cohort and demonstrate an understanding of the local community's unique needs, with a focus on engaging majority-minority populations and those served by the CFP initiative.

Partnership Building:

Build meaningful partnerships with local nonprofits, agencies, and community organizations to actively collaborate to design and implement strategies to expand reach and program participation to align on shared goals.

Customer Support:

Work with Mass Save program vendors to address customer-specific needs and improve engagement outcomes. Respond to customer requests for support, either by connecting the customer to the appropriate party or helping the customer resolve the situation directly.

Volunteer and Intern Engagement:

Recruit, coordinate, and support interns and/or volunteers to enhance outreach efforts and strengthen community connections.

Data Management:

Maintain accurate records in Salesforce to track outreach efforts, customer interactions, and program participation. Uphold data privacy requirements of Mass Save Sponsors to protect customer information.

Training & Learning:

Attend training sessions, participate in cross-community learning, and contribute feedback to improve the CFP initiative.

MINIMUM EDUCATION & EXPERIENCE

Bachlor's degree is preferred. Experience with community organizing or outreach is essential. Knowledge of energy efficiency and electrification solutions is beneficial but not required.

QUALIFICATIONS

Essential:

• Strong organizational, communication, and public speaking skills with demonstrated ability to lead public engagement and outreach efforts.
• Experience working with diverse populations across language, socio-economic, or cultural backgrounds, majority-minority communities, and engaging populations served by CFP programs.
• Creativity in outreach strategies, including leveraging social media and partnerships.
• Skills in building partnerships and aligning efforts toward shared goals.
• Strong interpersonal and customer service skills, with the ability to follow up effectively.
• Proficiency with data entry and tracking in spreadsheets or similar tools and reporting on expenses and outreach activities.

Preferred:

• Fluency in Mandarin, Korean, Japanese, or other languages spoken in Lexington.
• Experience with CRM systems like Salesforce.
• Familiarity with energy efficiency or sustainability initiatives.
• Experience leading or supporting interns and volunteers.
• Proven ability to inspire action and foster collaboration.

WORK ENVIRONMENT

• Work is performed in an office environment with moderate noise levels, and in indoor and outdoor public spaces, such as the community center, parks, commercial centers, houses of worship, and libraries.
• Occasionally work is performed in outdoor weather conditions.
• The employee has frequent contact with the public, representatives from local businesses, and community organizations
• The employee will be expected to meet with residents in both one-on-one and group settings.
• May be required to sit and stand for long periods of time.

Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit, communicate, or hear, and use hands to finger, handle or feel. Frequently the employee is required to stand and walk. The employee seldom must lift and/or move objects weighing up to 10 pounds. Close, distance, color, peripheral vision and depth perception are required. Vision and hearing at or correctable to normal ranges is necessary. This position requires the ability to operate a keyboard at efficient speed. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The Town of Lexington has a strong commitment to Diversity, Equity, and Inclusion and we are actively seeking candidates who bring new voices and lived experiences to our organization. The Town of Lexington is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

• External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

APPLICATION PROCESS

All applicants are required to complete a Town application form. Resumes may be attached to the application form as additional information but cannot serve as a substitute for completing the required application form. After the deadline all applications will be reviewed, and the most highly qualified candidates will be invited to one or more interviews. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. Individuals who need accommodations in order to participate in this process should contact the Human Resources Department Questions regarding this hiring process should be addressed to:

Human Resources Department, Town of Lexington, Email:

jobs@lexingtonma.gov, Phone # (781) 698-4590 1625 Massachusetts Avenue, Lexington, MA 02420