Noc Supervisor
Job
TEKsystems
Kennett Square, PA (In Person)
$98,800 Salary, Full-Time
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Job Description
Noc Supervisor TEKsystems $45.00
- $50.00 / hr life insurance, sick time, 401(k), retirement plan United States, Pennsylvania, Kennett Square May 15, 2026
- Description
- This manufacturing client is seeking an Energy Operations Center Manager (NOC Supervisor) to lead a 24x7 Network Operations Center responsible for monitoring, dispatching, and managing distributed energy assets during grid events, peak demand, and weatherdriven conditions.
- Skills
- noc manager, Network operations, Troubleshooting, Support, energy management, energy management system, incident management, management skills, scheduling, 24/7, operational reporting, DERMS, DER, energy, NOC
- Top Skills Details
- noc manager,Network operations,Troubleshooting,Support,energy management,energy management system,incident management,management skills,scheduling,24/7,operational reporting
- Additional Skills & Qualifications
Job Responsibilities Include:
- Lead, manage, and schedule a team of energy analysts supporting a 24x7 NOC
- Monitor and dispatch customer assets during: Grid peak events, Energy market events, Weatherrelated incidents
- Develop and enforce clientspecific SOPs and MOPs
- Act as primary point of contact for customers and partners during live events
- Coordinate site availability and deployment schedules
- Troubleshoot software applications and server issues impacting system uptime
- Respond to asset alarms, customer inquiries, and operational escalations
- Generate operational and customerfacing reports (e.g., meter reporting, load profiles, savings estimates)
- Track and summarize market rule changes across key ISOs
- Identify and communicate relevant utility and state energy programs
- Provide visibility and updates to leadership on system performance and risks
Qualifications:
- Bachelor's degree in Energy Management, Energy Business, or related field (preferred)
- Strong critical thinking and decisionmaking skills
- Clear, professional written and verbal communication
- Ability to remain calm and decisive during highpressure events
- Comfort working onsite in a collaborative office setting
- Willingness to support oncall coverage as needed Individual will have:
Customer Focus:
Working knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.Service Excellence:
Working knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.Decision Making and Critical Thinking:
Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.- Effective Communications
- Experience Level
- Expert Level
- Job Type & Location
- This is a Contract to Hire position based out of Kennett Square, PA.
- Pay and Benefits
- The pay range for this position is $45.00
- $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- This is a fully onsite position in Kennett Square,PA.
- Application Deadline
- This position is anticipated to close on May 20, 2026.
San Francisco Fair Chance Ordinance:
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.
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