Field BCI Specialist-Buffalo, NY

Field BCI Specialist-Buffalo, NY Synchron Inc. - 5.0 Buffalo, NY Job Details Full-time $90,000 - $120,000 a year 1 day ago Benefits Commuter assistance Disability insurance Health insurance Unlimited paid time off Dental insurance 401(k) Flexible spending account Life insurance Qualifications Patient interaction Technical troubleshooting support Full Job Description About Synchron Synchron's vision is to build non-surgical brain-computer interfaces at global scale that protect the fundamental human rights of freedom of expression and autonomy. Our first mission is to develop motor decoders that restore the ability of 15 million people with paralysis to interact with the digital world. Our second mission is to develop whole-brain cognitive decoders that enable hundreds of millions of people with cognitive decline to preserve and expand their agency as cognition changes over time. In pursuing these goals, we aim not only to help humans flourish, but also to drive fundamental discoveries in human intelligence. Our team operates at the intersection of healthcare and technology, translating breakthrough research into real-world, safety-critical systems. Job Title - Field BCI Specialist (Clinical Development)

Position:

Field BCI Specialist (Clinical Development)

Location:

Field-based -

Buffalo, NY Employment Type:

Full-time About the Role Clinical, patient-facing neurotechnology field role At Synchron, we're focused on human-centered neurotechnology, delivered in real life. We're looking for a Field BCI Specialist to support our investigational brain-computer interface (BCI) clinical trials for individuals living with severe neurological conditions, including ALS. This is a hands-on, field-based role where clinical care, cutting-edge neurotechnology, and real-world data converge. You'll work directly with patients, caregivers, and clinical sites—primarily in-home sessions—while acting as a critical link between clinical execution, device performance, and data quality. Your work will help shape patient experience, system reliability, and the datasets that power product development and future clinical insight. If you're energized by autonomy, emerging technology, and meaningful human impact, this role is for you. Key Responsibilities What You'll Do Patient Sessions & Field Execution Lead in-home patient sessions, traveling up to 80-90%. Train patients and caregivers on safe, effective use of Synchron's BCI systems Own system setup, configuration, optimization, and training across hardware and software Monitor session quality and system performance in real-world environments Troubleshoot technical, workflow, or user issues in real time and determine next steps Build trusted, empathetic relationships with patients, caregivers, and study staff Clinical Research & Data Excellence Execute clinical trial activities in accordance with IRB-approved protocols, SOPs, and GCP Accurately document session outcomes, observations, and technical findings Ensure high-quality, complete, and usable data from patient sessions Partner with internal teams (Clinical Ops, Data Science, Engineering, Quality) to resolve issues, improve workflows and feed real-world insights into product and system evolution Identify, escalate, and track product or study-related issues through appropriate channels Technology, Feedback & Continuous Improvement Serve as a field expert on Synchron's BCI systems across the device lifecycle Develop working knowledge of BCI fundamentals, neural signal concepts, and system architecture Provide structured feedback from the field to inform patient experience improvements, training materials, and product optimization Required Qualifications Who You Are Bachelor's degree or higher in Health Sciences, Biomedical Engineering, Neuroscience, or equivalent clinical/technical experience 3+ years of patient-facing clinical experience, such as: Occupational Therapy (OT) Physical Therapy (PT) Speech-Language Pathology (SLP) Nursing (RN/LPN) Rehab-adjacent Assistive Technology Neurology Experience working with neurologically affected or medically complex populations strongly preferred Comfortable working independently in home, hospital, and research environments Demonstrated ability to learn, operate, and troubleshoot technical hardware and software systems What Sets You Up for Success Patient-first mindset grounded in empathy, respect, and professionalism Strong communication and interpersonal skills—you translate complexity into clarity High attention to detail and comfort working in regulated clinical environments Practical problem-solver who can think on their feet in the field Organized, reliable, and disciplined in documentation and protocol adherence Comfortable using laptops, mobile devices (iOS/Android), and standard productivity tools Valid driver's license and enthusiasm for field-based work and travel Curious, adaptable, and excited to grow alongside evolving technology Experience in rehabilitation, clinical support, patient training and medical devices Why Join Synchron Work directly with breakthrough neurotechnology in real patient environments Be a core contributor to how patient session data becomes insight, evidence, and impact Operate with autonomy while being deeply supported by cross-functional teams Help define the future of BCI-enabled care, research, and applications Make a meaningful difference in the lives of patients and caregivers Compensation The base salary range for this role is

USD 90,000 - USD 120,000

depending on experience, skills, and qualifications. In addition to base salary, this role may be eligible for discretionary bonuses and/or equity grants, subject to board approval and company policy. Visa Sponsorship We are unable to offer visa sponsorship for this position. Benefits (for W-2, full-time, exempt employees in the US only) •Intern positions not eligible Subsidized medical and dental insurance coverage for you and your dependent(s) Life insurance, short-term disability, long-term disability 401k Discretionary unlimited PTO Flexible Spending Account for you and your dependent(s), with eligible plan elections Commuter benefits for NY employees Equal Employment Opportunity (EEO) Synchron is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and provide equal employment opportunities without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. If you need a reasonable accommodation during the application or interview process, please let us know. Join Us At Synchron, you will be part of a transformative mission and you will work alongside driven people who believe in the power of collaboration and innovation to make a lasting impact. If you are excited to stretch your skills and contribute to something meaningful, apply and now and build the future with us.