Customer Engineer, Federal Civilian Agencies, Google Public Sector

Customer Engineer, Federal Civilian Agencies, Google Public Sector corporate_fare Google place Reston, VA, USA ; Washington

D.C., DC, USA

bar_chart Mid Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. info_outline X Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees.

Benefits for this role include:

Health, dental, vision, life, disability insurance

Retirement Benefits:

401(k) with company match

Paid Time Off:

20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment

Sick Time:

40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks

Baby Bonding Leave:

18 weeks

Holidays:

13 paid days per year

Note:

By applying to this position you will have an opportunity to your preferred working location from the following: Reston, VA, USA; Washington

D.C., DC, USA

.

Minimum qualifications:

Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms in the federal government. Experience engaging with, and presenting to, technical stakeholders and executive leaders in the Federal government space. Ability to travel up to 20% of the time.

Preferred qualifications:

Experience with Generative Artificial Intelligence (Gen AI) use cases, or deploying custom AI applications. Experience in migrating applications and services to cloud platforms. Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls. Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building out Greenfield territories. Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer in Google Public Sector, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. The US base salary range for this full-time position is $127,000-$184,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about . Responsibilities Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers. Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud. Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastructure and application modernization. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud. Architect and deliver "art of the possible" demonstrations for Federal Civilian agencies by integrating human-centric UI/UX design with scalable cloud infrastructure to visualize and solve mission issues.