RunOps Technician

We are looking for a RunOps Technician for our client in

Huntsville, AL Job Title:

RunOps Technician Job Location:

Huntsville, AL Job Type:

Contract Job Overview:

Requirement/Must Have:

Experience with data center hardware installation and support. Knowledge of copper and fiber optic cabling infrastructure. Ability to perform troubleshooting, testing, and break-fix activities. Experience using OTDR, Fluke, EFXO, and related fiber testing tools. Strong understanding of SMF and MMF systems. Ability to work shifts, weekends, holidays, and on-call schedules. Ability to travel up to 25% as required. Due to the nature of the job, the candidate should be able to lift 50 to 75 pounds with assistance. Ability to work at heights, on ladders, and in confined spaces. Strong communication, documentation, and problem-solving skills.

Experience:

Preferred 3 5 years of fiber optic experience. Experience with fiber termination, fusion splicing, and mechanical splicing. Experience with data center installation and infrastructure support. Experience troubleshooting MMF and SMF systems. Experience with OSP and confined space entry preferred. Experience using DCIM tools and ticket tracking systems. Experience with RMA processing and inventory management.

Responsibilities:

Support and complete scheduled data center MAC activities. Perform hardware installation, labeling, and network/power cable connectivity tasks. Complete hardware support work orders including troubleshooting and break-fix activities. Manage assets, audits, and daily work logs. Provide smart-hands support within SLA response times. Maintain a safe and secure data center environment. Maintain detailed documentation and records of activities performed. Follow site security, badging, and data protection procedures. Coordinate receiving, shipping, and RMA processing activities. Provide vendor and security escorts as needed. Perform routine cleaning and maintenance of data center areas. Conduct physical inspections and error log reporting for power, cooling, and environmental health. Coordinate equipment installation schedules according to project plans. Mount and install racks, patch panels, grounding systems, and fiber optic hardware. Perform copper and fiber cable testing, troubleshooting, and installations. Install various fiber connectors including LC, SC, ST, FC, MPO/MTP, and others. Perform fusion and mechanical splicing for multiple fiber cable types. Calculate end-to-end fiber loss budgets per TIA/EIA standards. Complete all required paperwork including work orders, timesheets, and material transfers accurately and on time.

Should Have:

Industry certifications such as Corning or FOA preferred. Strong organizational and multitasking skills. Ability to work independently and within team environments. Proactive mindset with focus on process improvements and customer support. Ability to serve as liaison between company and customer representatives.

Skills:

Fiber Optic Installation and Termination. OTDR Testing and Troubleshooting. Fusion and Mechanical Splicing. Data Center Operations. Hardware Installation and Support. Copper and Fiber Cabling. DCIM Tools. Inventory and Asset Management. Network Troubleshooting. RMA Processing. Documentation and Reporting. Smart Hands Support.

Qualification and Education:

High school diploma or GED equivalent required. Industry certifications such as Corning or FOA preferred. Proficiency with trade and fiber optic installation tools required.