Field Engineer

Field Engineer Job Poster :

Wisestep-Inc Skills:

Field Engineer |

Location:

Boston , Massachusetts ,

USA Views:

0 8 weeks Role Overview We are looking for a hands-on Field Engineer to own the technical success of our data collection hardware in the wild. You will be responsible for testing wearable devices, ensuring hardware/software reliability in diverse environments, and driving the iterative design of our Standard Operating Procedures. You will be the link between our technical team and our field operations - running lab & field testing, capturing feedback, identifying issues, analysing the root cause and ultimately helping design a more resilient system. Key Responsibilities 1.

Hardware & Software Field Testing Stress Testing:

Put multiple wearable devices through their paces in different conditions (speed, temperature, humidity, dust, lighting etc).

On-site Debugging:

Troubleshoot data capture, connectivity, ergonomics, battery life, and software crashes in real-time to minimize downtime. 2.

Feedback & Product Iteration UX/Ergonomics Feedback:

Collect detailed feedback from human demonstrators regarding wearable weight, comfort, interference, and heat dissipation during long shifts.

Technical Reporting:

Create structured testing reports to help teams prioritize key fixes and feature requests.

Feature Validation:

Act as the first user for new software features or hardware mods before they are rolled out to the broader operator fleet. 3.

SOP Design & Optimization Process Engineering:

Work with the operational team to design the most efficient way to charge, sync, and deploy multiple wearables simultaneously.

Data Quality Control:

Monitor & analyse incoming data streams for quality issues and share feedback & insights with the technical team to help resolve these.

Training:

Build technical training manuals and train non-technical operators on how to handle and maintain the hardware.

Requirements Technical Background:

Degree in Mechanical, Electronics, Mechatronics, or Software Engineering (or equivalent hands-on experience).

Hardware Literacy:

You are comfortable working with hardware devices. You’ve ideally worked with embedded systems (Linux/Android), cameras, or IMU sensors.

Field Grit:

You enjoy being out of the office. You are comfortable working in factories, farms, or busy urban centers where conditions aren't perfect.

Analytical Mindset:

You can look at a failing data pipeline and systematically isolate whether the issue is hardware, software, or human error.

Communication:

Excellent English communication skills (written and verbal) to document technical issues for a global engineering team.

Experience:

2+ years in field engineering, hardware testing, or robotics operations. Experience with wearable tech & vision systems is a major plus.

Offer Details:

Commitment Required:

20 hours per week minimum. This is a Field Ops role with regular travel requirements.