Transit Information Systems Technician, Grade 19

Please note: The salary range above represents the earning potential for this position. The anticipated hiring range for this position will be $64,942 to $102,711, based on the candidate's qualifications and experience.

WHO WE ARE

The mission of the Montgomery County Department of Transportation (MCDOT) is to move people and connect places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth and vibrancy in Montgomery County.

The Department has five divisions:

Highway Services, Parking Management, Transit Services, Traffic Engineering and Operations, and Transportation Engineering. We are a large organization with over 1,200 employees and a dedicated County budget of $300 million. The Division of Transit Services coordinates transit services in Montgomery County. Transit accomplishes an essential mobility mission of the County, connecting people, communities, workplaces, educational institutions, recreational opportunities, and many other essential destinations. The Division employs 850+ people and operates nearly 400 buses on 80+ fixed routes throughout Montgomery County. The Division plans, schedules, and manages the County's Ride On bus system, consisting of County-owned and operated buses. Ride On carries roughly 18 million riders annually.

WHO WE ARE LOOKING FOR

This position is responsible for analyzing system functions and reports, troubleshooting issues, and performing repairs, installations, and programming of bus electronic and communication systems. The employee serves both as an internal technical consultant and a hands-on technician. In the consultant role, they contribute technical and practical expertise to the development of specifications for new or improved bus-based information and communication systems, supporting team-based processes for selecting, acquiring, installing, and operating advanced transit technologies. In the technician role, they test, install, maintain, and repair complex transit information and communication systems with integrated electromechanical components, train staff on system use, and oversee system rollouts and upgrades. In this role, you will serve as both an internal technical consultant and a hands-on technician, helping the Division of Transit Services specify, acquire, install, and operate leading-edge transit information and communication systems. You will provide expert input on the development of new and improved bus-based technologies, and test, install, maintain, and repair complex electronic and electromechanical systems. Your work will also include training staff on system use and overseeing day-to-day operations to keep transit technologies running efficiently and reliably.

Responsibilities include:

Perform bench and field repairs on electronic systems that include networked digital video systems, Wi-Fi equipment, CAD-AVL, and other Intelligent Transportation System subsystems. Oversee the daily compilation, retrieval, and storage of SmartCard system data, including preparing database reports and assisting with data analysis. Maintain preventive maintenance, repair, and spare parts inventory databases. Provide technical input on hardware and software specifications, acquisitions, installations, and related facility or telecommunications needs. Serve as a liaison among divisions, management, and contractors for the SmartCard system and transit technologies , including recommending system improvements. Develop and support budget documentation and manage funds for supplies and parts. Responsible for the county-provided maintenance vehicle. Be able to operate buses upon passing the county CDL provided training class. The individual selected for this position will be considered an "Essential Employee." Essential employees must report to work during a general emergency or on liberal leave. This individual selected is

REQUIRED

to work overtime during inclement weather situations and emergencies, which may include overnight stays.

Training Program:

Within this role, and if you do not already have a Class B (or equivalent) Commercial Driver's License, the selected candidate must successfully complete a comprehensive six-week training program that includes classroom instruction and on-the-road practical experience in both daytime and nighttime conditions. The program covers safety procedures, operating policies, customer service standards, and defensive driving techniques to ensure operators are fully prepared for service.

Background Protocol :

A criminal background check will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision. The candidate must be able to work rotating shifts on weekdays and weekends. The candidate must be able to work off-site.

Experience :

Three (3) years of journey-level experience in the troubleshooting and installation of microprocessor-based electronic systems, revenue handling equipment, or communication systems

Education :

An Associate of Arts Degree in electronics technology or a related field.

Equivalency :

An equivalent combination of education and experience may be substituted.

License :

At the time of employment application: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence. Upon completion of bus driver training by

Montgomery County:

Possession and maintenance at all times of a valid Class "B" (or equivalent) Commercial Driver's License (CDL), with air brakes and passenger endorsements, from the employee's state of residence.

Medical Protocol:

This position requires successful completion of a pre-employment medical evaluation, including a physical examination and drug screening.

PROBATIONARY PERIOD

: Individuals appointed to a position in this class will be required to serve a probationary period of six (6) months, during which time performance will be carefully evaluated. Continuation in this class will be contingent upon successful completion of the probationary period. We will use preferred criteria screening questions: Experience interpreting and applying schematics, wiring diagrams, operating manuals, manufacturer's maintenance instructions, and troubleshooting in Intelligent Transportation Systems. Hands-on experience using electrical/electronic tools such as a multimeter, probe, soldering bench, etc. Experience in independently solving technical problems concerning revenue and electronic systems and equipment. Experience with corrective and preventive maintenance, daily task routines, and electronic systems. Experience providing oral communication, such as presentations, briefings, and written communication, such as reports, proposals, etc.