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Service and Installation Engineer
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FANUC America Corporation
Rochester Hills, MI (In Person)
Full-Time
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Job Description
Who You Are
In this role as our Service and Installation Engineer, you will support the installation of robots and robotic systems by providing technical assistance for our wide ranging customer base. This includes (but is not limited to) the setup, troubleshooting and repairing of robots and peripheral devices. You will manage installation, startup and debugging of the system/unit which will require travel to our various customer locations. You'll need to rely on your technical expertise to successfully troubleshoot hardware, electrical and software issues. How It's Done Support the installation through buyoff, customer acceptance and production support
Provide timely reports that include progress, issues, status updates, and on-site planning
Provide prompt, professional and courteous solutions to customer problems
Track and report on issues and their resolution Provide cross functional support to various departments, including project management, process engineering and controls and software engineering
Develop and conduct informal on-site system training
Assist in the overall process improvement Robot installation issue analysis and resolution
Assist in optimizing and programming various bodyshop applications
Provide executing team part numbers for FANUC deliverables that need to be ordered
Be able to read electrical and mechanical prints What You Need High School Diploma or GED
2+ years experience industry experience (i.e. automation, manufacturing, etc.)
Mechanical, electrical, pneumatic and programming debug experience
Experience with teardown and repair of cell automation equipment
Must be able to lift 50 lbs
Ability to perform intricate repairs on mechanical and electrical items
Provide consistent project reporting (daily status, weekly time, and weekly expense reporting) What Would Be Even Better Associate's Degree in Engineering, Robotics, Electrical Engineering or equivalent experience in automation
6+ years of automation experience
Experience with teardown and repair of cell automation equipment It's Your Move
At FANUC America, we are driven by a deep respect for our people and a commitment to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration—and we're excited to invite talented individuals like you to explore what's possible with us.
Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.
If you're ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees: Medical, Dental & Vision Insurance
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Flexible Benefit Dollars
Generous Holiday & Vacation Program Sponsorship will not be provided for this position
Equal Opportunity Employer, including disabled and veterans