Customer Experience Sampling Intern

General Information Req #

WD00089912

Career area:

Hardware Engineering Country/Region:

United States of America State:

North Carolina City:

Morrisville Date:

Monday, October 20, 2025 Working time:

Full-time Additional Locations :

• United States of America
• North Carolina
• Morrisville Why Work at Lenovo We are Lenovo.

We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (

HKSE:

992) (

ADR:

LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our . Description and Requirements We are hiring a Customer Experience Sampling Intern to join our Customer Quality team. This role is based in Morrisville, NC and will require onsite presence 5 days per week. As one of the largest PC companies in world, Lenovo's product lines include the industry-leading ThinkPad & IdeaPad notebook computers, desktop PCs, tables, Smart Devices, and AR/VR solutions. Our Morrisville, NC Headquarters is home to our Worldwide Quality organization, responsible for finding, fixing, and preventing defects in our systems. The Customer Experience Sampling team works with cutting-edge technologies ranging from recently launched products to confidential prototypes to identify potential issues, then collaborates with an international team of engineers and developers to address those issues. This internship offers a broad range of lab-based experience inside Quality Engineering. This is a hands-on position which will expand your understanding of PC hardware, subsystems, and the Windows OS & drivers, in addition to the workings of a global team within one of the world's leading technology firms.

Specific tasks will include:

System review, problem identification and reporting Work with engineering teams for problem reproduction and debug Customer and market research

Basic Requirements:

Currently pursuing a degree in Computer Science, Computer Engineering, Information Technology, or related field Ability to work onsite at our Morrisville, NC office

Preferred Requirements:

Experience with PC assembly/repair We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

• United States of America
• North Carolina
• Morrisville
• United States of America
• United States of America
• North Carolina
• United States of America
• North Carolina
• Morrisville