Bench Technician II

Bench Technician

II 3920 W

Sunset Rd, Las Vegas, NV 89118 $25

• $28 an hour
• Full-time $25
• $28 an hour
• Full-time

POSITION SUMMARY

The Bench Technician II is an intermediate-level technician who independently diagnoses and repairs complex slot machine electronic assemblies and mechanical subsystems with minimal supervision. This role carries added responsibility for verifying the work quality of Bench Technician I teammates, providing on-the-job technical guidance, and contributing to SOP development and process improvement initiatives. The Bench Technician II serves as the primary technical resource on the bench floor during daily operations and escalates only the most complex or atypical failures to the Supervisor. All work is performed in full compliance with NGCB regulations and SlotCycle quality standards.

MAJOR DUTIES AND RESPONSIBILITIES

Advanced Diagnostics and Component-Level Repair Perform independent board-level fault isolation and repair on gaming machine mainboards, I/O controllers, power supply units, LCD/touchscreen display assemblies, bill validators (JCM, MEI, Cashcode), and ticket printer mechanisms (JCM, Nanoptix). Utilize oscilloscopes, logic analyzers, LCR meters, and component testers to diagnose circuit-level failures including failed voltage regulators, degraded filter capacitors, shorted traces, and failed clock circuits. Perform precision SMD rework including BGA re-balling and reflowing, QFP/SOIC component replacement, and fine-pitch pad repair using hot-air rework stations and soldering microscopes. Read and interpret multi-layer PCB schematics, board layout diagrams, and manufacturer service bulletins to locate and resolve faults not covered by standard SOPs. Diagnose and repair wiring harness failures including intermittent shorts, broken shields, corroded connectors, and failed IDC terminations; fabricate replacement harnesses as needed. Refurbish and calibrate bill validators and ticket printers to factory acceptance specifications using manufacturer test software. Test and Validation Design and execute functional test sequences for repaired assemblies, documenting pass/fail results against manufacturer and SlotCycle acceptance criteria. Operate and configure bench test fixtures, burn-in racks, and power cycling rigs to identify latent failures before assemblies return to inventory. Perform system-level integration tests by assembling components into full gaming machine cabinets and verifying complete unit operation (game boot, attract mode, bill-in, ticket-out, button deck response). Identify and document recurring failure modes; escalate patterns to Supervisor with data to support root cause investigation. Process Compliance and Quality Assurance Review and verify completed work orders submitted by Bench Technician I staff; apply quality-check sign-off before assemblies advance to the next stage. Ensure all SOPs are followed on the bench floor; identify deviations and provide immediate corrective guidance to Tier I technicians. Contribute to the development and revision of SOPs and work instructions; document new repair procedures for novel failure modes encountered. Manage component inventory at the bench level: identify required parts, initiate pull requests from the Materials team, and track parts usage against work orders. Operate and maintain 3D printers used for fabricating replacement brackets, cable guides, and hardware; ensure print specifications meet structural and dimensional requirements. Training and Mentorship of Bench Technician I Staff Provide hands-on instruction and demonstration to Tier I technicians on soldering techniques, test equipment usage, component identification, and SOP application. Identify skill gaps in Tier I technicians through daily observation; communicate findings and training recommendations to Supervisor. Monitor Tier I work quality in real-time; correct errors immediately and explain root cause to support technician skill development. Participate in onboarding of new Tier I hires: orient to bench layout, tools, safety procedures, and documentation requirements. Serve as the primary point of escalation for Tier I technicians on tasks outside their current skill level. Safety, Compliance and Administrative Maintain full compliance with NGCB regulations, ESD standards, OSHA requirements, and SlotCycle internal policies. Accurately complete all work orders, repair logs, and quality documentation in a timely manner within SlotCycle systems. Assist Supervisor in daily work allocation as directed; coordinate task sequencing across Tier I staff to meet production schedules. Report equipment malfunctions, supply shortages, or safety hazards to Supervisor with sufficient detail to support resolution.

MINIMUM QUALIFICATIONS

Education and Experience:

High School Diploma or GED required; Associate's degree or vocational certificate in Electronics Technology preferred. Minimum 3 years of hands-on electronics repair experience, with at least 1-2 years performing component-level PCB repair. Demonstrated proficiency in advanced soldering including SMD rework (BGA, QFP, SOIC components). Experience with gaming machine components (mainboards, bill validators, ticket printers) strongly preferred. Prior experience providing technical guidance, training, or QA review for junior technicians preferred. At least 21 years of age. Must obtain and maintain a valid Nevada Gaming Work Card and applicable jurisdictional registrations. Valid Driver's License required. Must pass background investigation per NGCB and SlotCycle requirements.

Technical Skills:

Proficient in Microsoft Office (Excel, Word, Outlook) and SlotCycle inventory/work order systems. Ability to read and apply complex multi-layer PCB schematics and electronic component datasheets. Proficient with digital multimeters, oscilloscopes, LCR meters, function generators, and rework stations. Familiarity with bill validator and ticket printer calibration software.

Physical Requirements:

Ability to lift and move up to 60 lbs unassisted; team-lift protocol required above 60 lbs. Prolonged standing, bending, kneeling, and reaching in a production/warehouse environment. Fine-motor dexterity required for precision SMD soldering and component handling.

CORE JOB COMPETENCIES

Competency

• Description Productivity
• Independently manages daily repair workload and quality review responsibilities to meet production targets. Balances bench repair output with Tier I oversight duties. Communicates capacity constraints proactively. Problem Solving
• Applies systematic fault isolation methodology to resolve complex, multi-symptom electronic faults. Escalates only when a failure is genuinely outside scope; resolves the majority of complex issues independently. Technical Expertise
• Advanced, current knowledge of gaming machine electronic and mechanical systems. Proficient in circuit-level analysis, SMD rework, and use of advanced bench test equipment. Regulatory Compliance
• Expert-level knowledge of ESD handling, NGCB component tracking requirements, and OSHA standards. Enforces compliance among Tier I staff and ensures documentation accuracy. Customer Service
• Recognizes that quality of technical work and peer QA review directly impacts SlotCycle's customer relationships. Upholds shipment readiness standards on every assembly signed off. Teamwork and Collaboration
• Works effectively within the bench team and cross-functionally. Mentors Tier I technicians while maintaining personal production responsibilities. Supports team success. Innovation and Improvement
• Contributes to SOP creation and revision. Documents new repair procedures in a clear, replicable format. Identifies and reports process inefficiencies to Supervisor. Leadership
• Serves as the bench floor's daily technical authority.

Sets a consistent standard for quality and compliance. Coaches Tier I technicians constructively and develops their skills over time.

PHYSICAL / WORK ENVIRONMENT REQUIREMENTS

Work Hours:

Full-time position. Hours of operation are Monday-Friday, 7:00 AM

• 3:00 PM.

Flexibility to work outside standard hours may be required based on production demands, customer shipment deadlines, or regulatory compliance activities.

Office/facility address:

3920 W Sunset Rd, Ste. A, Las Vegas, NV 89118.

Physical Requirements:

Lift and move objects up to 60 lbs unassisted; team-lift protocol required above 60 lbs. Prolonged standing, bending, kneeling, squatting, and reaching on the production floor. Manual dexterity required for component-level electronic repair and fine assembly work. Visual acuity sufficient to read PCB markings, wiring diagrams, and small-format text in service manuals. Work in an open production/warehouse environment with variable temperature, elevated noise, dust, and exposure to electronic cleaning solvents.

Safety Requirements:

All team members are personally responsible for their own safety and the safety of those around them. Participate fully in all company health and safety programs; comply with all OSHA policies and procedures. Follow all lawful employer safety and health rules; wear and use required PPE as instructed. Report hazardous conditions, near-misses, and job-related injuries to management immediately.

EQUAL OPPORTUNITY AND REGULATORY NOTICE

SlotCycle is an Equal Opportunity Employer and does not discriminate against applicants on the basis of any federal, state, or local protected class, including but not necessarily limited to age, race, ethnicity, gender, sexual orientation, veteran status, or disability. This position requires registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which SlotCycle operates. As a condition of employment, team members must obtain and maintain all required gaming work cards, submit to background investigations, and meet all standards dictated by applicable law, regulation, or contract.

Pay:

$25.00

• $28.

00 per hour

Benefits:

401(k) 401(k) 3% Match Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person