Field Technician (SEPTA)

Field Technician (SEPTA) ESP Enterprises Inc. - 4.0 Philadelphia, PA Job Details Full-time $23 - $26 an hour 16 hours ago Qualifications Microsoft Excel Customer service High school diploma or GED Driver's License Electrical experience Computer hardware Hardware support Productivity software Circuit boards Full Job Description

WORKFORCE DIVISION ROLE DETAILS

About This Opportunity Field Technician Essential Job Duties Maintain Fare Vending Devices, Rotary Gates, OBPs & various equipment on an as needed to include. Detect & Resolve Component wear & tear. Provide quick response to Work Orders sent via Work Order Management System. Troubleshoot & Resolve Machine Hardware electrical, electronic, communication, & functionality related issues for resolution and maximum uptime on new & existing systems. Interface with Various IT departments to resolve software issues detected internally or externally to FVDs/HSDs/OBPs. Keep inventory of replacement parts, tools & cleaning supplies within a company assigned Vehicle or Local storage location. Communicate regularly with Manager or Customer to resolve Work Order Issues and/or report new issues. Uses standard hand tools and technical manuals. May be floating or stationary.

General Requirements:

Flexible schedule Ability to work nights, Weekends &/or Holidays. Must be a Team Player.

Education & Experience:

High School Diploma Electronics experience required Equivalent work experience in the Field of Computer Science and electronics.

Work Schedule:

Mon-Fri 8:00am-4:30pm Position Overview A fully qualified Field Technician applies working knowledge of computer science and electronics to maintain SEPTA's mission-critical fare collection infrastructure, working independently on light to moderately complex work orders with normal to critical deadlines. Essential Job Duties Maintain Fare Vending Devices, Rotary Gates, OBPs, and 3D fare gate systems Perform PC-level board repairs and component-level troubleshooting Provide rapid response to Work Orders via Work Order Management System Troubleshoot hardware, electrical, electronic, communication, and functionality issues for maximum uptime Interface with IT departments to resolve software issues on FVDs/HSDs/OBPs Maintain inventory of replacement parts, tools, and cleaning supplies Document activities and maintain service records using Excel spreadsheets Communicate regularly with Manager and Customer to resolve issues Use standard hand tools and technical manuals May be floating or stationary assignments Installation of Electronic devices into varies types of equipment Navigating the SEPTA Regional Rail and Transit lines providing remediation to Conduent Equipment. Assess new problems and troubleshoot newly installed equipment

Essential Qualifications Physical Requirements:

Must repair electronic boards down to PC component level Must climb ladders frequently and safely for equipment access Must lift and carry at least 45 pounds independently

Education & Experience:

High School Diploma required Electronics experience required Basic understanding of electrical components Computer repair experience required Microsoft excel experience required Microsoft Office experience required CompTIA A+ certification is a plus Military or technical training or equivalent work experience in computer science and electronics is a plus but not a must Able to understand new equipment with basic training.

General Requirements:

Flexible schedule (nights, weekends, holidays as needed) Must be a team player Valid driver's license Professional appearance and customer service orientation At a Glance Division Workforce Location Philadelphia, PA Job Type Full Time Industry Technology Services Compensation $23-$26/hr Experience 5 + years Openings 2 positions available Posted March 24, 2025 Job ID # 201121